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Soooo my car won't start. I thought it was the battery but

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Hey. Soooo my car won't...
Hey. Soooo my car won't start. I thought it was the battery but my tester says the batteries fine. It'll turn on but won't crank and turn over. Any idea what that means?? I have a 2003 GMC Envoy XL. Battery is good everything is good. Could it be the starter switch
Submitted: 3 months ago.Category: GMC
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Answered in 51 minutes by:
8/6/2017
GMC Mechanic: Mechanic01, ASE Certified Technician replied 3 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: GMC
Satisfied Customers: 1,197
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required.

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GMC Mechanic: Mechanic01, ASE Certified Technician replied 3 months ago

when you tested the battery did you use a amp tester?

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GMC Mechanic: Mechanic01, ASE Certified Technician replied 3 months ago

wow not many people have those, I would check voltage at starter while someone has it in start position on both positive wires and check ground and loose bolts,

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Customer reply replied 3 months ago
K how do I do that
GMC Mechanic: Mechanic01, ASE Certified Technician replied 3 months ago

you will need a volt meter and I can send you a video that will explain it better than me, do you have the volt meter?

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Customer reply replied 3 months ago
I do
GMC Mechanic: Mechanic01, ASE Certified Technician replied 3 months ago

https://www.youtube.com/watch?v=0mKrx-fMi_8

this will walk you though the process

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Customer reply replied 3 months ago
Ok
GMC Mechanic: Mechanic01, ASE Certified Technician replied 3 months ago

hows it coming?

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Gm Tech (Cam)
Gm Tech (Cam)
Gm Tech (Cam), GMC Mechanic
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