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Ask Gm Tech (Cam) Your Own Question
Gm Tech (Cam)
Gm Tech (Cam), GMC Mechanic
Category: GMC
Satisfied Customers: 29515
Experience:  GM Grand Master Technician 2007. 14 year experience.
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, have a 2008 acadia, i was driving it and it just free

Customer Question

Customer: hi
JA: Thanks. Can you give me any more details about your issue?
Customer: have a 2008 acadia, i was driving it and it just free wheels on me i pull the transmission and i replace th wave plate and clutch set(etc) and still doing the same think
JA: OK got it. Last thing — GMC Mechanics generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: GMC
Expert:  Gm Tech (Cam) replied 1 year ago.

Hi there, I am cam. Sorry to hear about this issue.
Did you have the wave plate done under warranty or the special policy?
Do you have any gears or speeds? Reverse? Manual low?

Customer: replied 1 year ago.
hey cam
Expert:  Gm Tech (Cam) replied 1 year ago.

Hi. Did GM do the transmission under the special policy?

What exactly was done to it? Transmission removed?

Customer: replied 1 year ago.
it moves for like 30 feet and start making noises it sounds like the power steering pump needs fluid
Customer: replied 1 year ago.
wy you keep charging money??????
Customer: replied 1 year ago.
can you call me
Customer: replied 1 year ago.
i just pay $18 dolars and now you want 18 dolars mor to talk on the phone, are you gonna help or not,
Expert:  Gm Tech (Cam) replied 1 year ago.

First off, experts are third party to the website and only see what you see on this page. I have no control over money or what you are billed.

Customer: replied 1 year ago.
hellow
Expert:  Gm Tech (Cam) replied 1 year ago.

The site has the phone call as an added service and does cost more as it incurred costs on my end so its not free.

and yes I am going to help you. I do need you to answer the questions I asked so I can help you. I need to know how deep the repair was, was the transmission removed, what parts replaced, what were damaged, and I am trying as well to establish if this is under the terms of the policy and you did not need to pay at all for the repair to the transmission.

Customer: replied 1 year ago.
we pull the transmission out, i told you that we reaplace the wave plate it mean that the transmission its been repair but some thing its not right
Expert:  Gm Tech (Cam) replied 1 year ago.

Ok, was the wave plate dammed, cracked? Did you change out anything more than the wave plate?

Customer: replied 1 year ago.
i change the wave plate and all the clutch set and plates, we did it like the video say
my son give me a video about rebiulding this transmission
Customer: replied 1 year ago.
the wave plate was dammage
Expert:  Gm Tech (Cam) replied 1 year ago.

Ok, did you replace any seals in the pistons? Clean any valve body parts?

Customer: replied 1 year ago.
everything but the valve body
i didnt move the valve body
Expert:  Gm Tech (Cam) replied 1 year ago.

OK, did you air check any of the pistons and seals after replacing it?

Did you do any resets on the computer and learn the new clutch fill capacities?

Customer: replied 1 year ago.
no i didnt do any of that
Customer: replied 1 year ago.
i have a small auto repair shop
Expert:  Gm Tech (Cam) replied 1 year ago.

Ok, This may be an issue. These are done with a scanner. and with that, we will need to perform a clutch test to see if all are working or if they slip. This requires a full scan tool.

Customer: replied 1 year ago.
I have a Modis Scanner and like I say i have small auto repair shop
Customer: replied 1 year ago.
get back to me ASPS thank you
Customer: replied 1 year ago.
hellow wat happen were did you go
Expert:  Gm Tech (Cam) replied 1 year ago.

Sorry, I still need to know what gears you have. DO you have reverse? Any manual gears?

Any codes.

IS this the first time you have been in one of these transmissions?

What tools did you use for the install of the piston seals?

Did you air check any of the pistons after and if so, what Psi did you have the air at?