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2012 GMC Acadia Denali. Power Rear hatch opens fine but when…

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2012 GMC Acadia Denali. Power...
2012 GMC Acadia Denali. Power Rear hatch opens fine but when travels all the way up, a loud clunk is heard and the lift rod readjusts itself. Am I about to have a serious problem? Build date was 4/12
Submitted: 2 years ago.Category: GMC
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Answered in 2 minutes by:
1/18/2016
GMC Mechanic: Gm Tech (Cam), GMC Mechanic replied 2 years ago
Gm Tech (Cam)
Gm Tech (Cam), GMC Mechanic
Category: GMC
Satisfied Customers: 1,814
Experience: GM Grand Master Technician 2007. 14 year experience.
Verified

Hi there, I am Cam. What is your Vin? I feel there may be a recall for this issue and I can verify so we can hopefully avoid you paying any parts for replacement.

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Customer reply replied 2 years ago
1GKKVTED3CJ307625
GMC Mechanic: Gm Tech (Cam), GMC Mechanic replied 2 years ago

And it does not show as having a recall.

If you help it though out the travel and take a bit of weight, does it stop up?

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