How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask rpmdiag Your Own Question
rpmdiag, Tech and Instructor
Category: GM
Satisfied Customers: 8058
Experience:  Since 1975
Type Your GM Question Here...
rpmdiag is online now
A new question is answered every 9 seconds

I have a 2014 ford f150 i was cleaning positive battery

Customer Question

i have a 2014 ford f150 i was cleaning positive battery terminal. i reconnect it back. Now my running board go down when i open my doors.
JA: Have you tested the battery? Is the battery fluid low?
Customer: Battery have alot juice and start everything work except the boards
JA: What is the model of your '14 GM?
Customer: no Sir, Ford F150
JA: Are you hoping to fix this yourself? What have you tried so far?
Customer: i check the truck manual book for some answer and check the fuses. Also i notice there some fuses in the positive terminal cable.
JA: Anything else you think the mechanic should know?
Customer: No Sir
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the GM Mechanic about your situation and then connect you two.
Submitted: 1 year ago.
Category: GM
Expert:  rpmdiag replied 1 year ago.

Hi, I’m Ron and I’ll be helping you today.

Before we get started though,Please understand that I don't know your skill level or tools you have to assist us. Also understand that I can't see,smell, hear, or touch the vehicle either, so patience is appreciated.

My goal is to make you happy and get a great rating in return for my time.Sometimes I have to give you bad news that I know you didn’t want to hear, so please don’t shoot the messenger.

Try this re-learn procedure that I attached for you.

Thanks, Ron

Customer: replied 1 year ago.
Your method didn't work twice
Expert:  rpmdiag replied 1 year ago.
We need to scan the computer then.