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I dont see any mention of battery voltage on the Red/White wire. Is it there?
What about the light blue wire?
As far as an answer to your original question goes print out the attached document and take it to the dealer with you. Hopefully that will convince them that it needs programmed.
With the key on the light blue should have battery voltage. That wire signals the FSCM to "wake up". If it doesnt have power the module will stay asleep and not work.