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GM Bob
GM Bob, ASE Certified Technician
Category: GM
Satisfied Customers: 1129
Experience:  30 plus years experience as GM technician, ASE Master Technician and GM Certified.
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My running boards won't come out on my truck

Customer Question

My running boards won't come out on my truck
Submitted: 2 years ago.
Category: GM
Expert:  Jerry replied 2 years ago.

Hello and welcome. My name is ***** ***** you for visiting the site, I will be happy to assist you today.


Have they been initialized? Were they working at one time?


Both sides not working?


Customer: replied 2 years ago.
I found out the problem. I reset them by opening all four doors pushing in the parking brake. And pressing the asc 3x. I found out that I'm missing the bolt that connects the motor to the board itself causing it to go up and down. So it's just staying out the problem is the bolts are extremly(impossible) to find. If you have a part diagram I'm missing bolts 7,8, and 25
Expert:  Jerry replied 2 years ago.

No sorry, glad to hear that you got it figured out. Please come again, anytime, thanks

Expert:  GM Bob replied 2 years ago.

Hello my name is Bob

Do you still need help?

If so post your VIN# ***** I will try to get you the part# ***** the bolts.

Thank you