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GM Bob
GM Bob, ASE Certified Technician
Category: GM
Satisfied Customers: 1130
Experience:  30 plus years experience as GM technician, ASE Master Technician and GM Certified.
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GM Chevy solverado: My sound system in my 2014 Chevy Silverado

Customer Question

My sound system in my 2014 Chevy Silverado as well as chimes has muted and will not come back on no matter what I try, the favorites have all been cleared as well, how do I fix it?
Submitted: 2 years ago.
Category: GM
Expert:  GM Bob replied 2 years ago.
Hello my name is ***** ***** for your problem. Hope I can help.
If you post your VIN# ***** can tell what RPO code your radio is.
There has been a lot of software updates for the radio.
If you disconnect both battery cables and touch the together. This will reset it and it usually start to work.
To fix my need the radio updated.
Let me know if this helps
Thank you
Expert:  GM Bob replied 2 years ago.
Just checking to see if you need more help?
Did you take it to the dealer see if there was a update?
Please let me know if I was helpful.
Thank you