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2001 GMC: wiper motor..reset itself..anti-theft..wont start

Customer Question
My 2001 GMC Jimmy had...
My 2001 GMC Jimmy had LOC on radio after having work done yesterday on the wiper motor pulse board. I was told that if I left it "on" for an hour it would reset itself and LOC would be gone from the radio. Instead, now the vehicle appears to be in "total anti-theft mode" because I cannot remove the key and it won't start, click or anything. How do I get the 2001 GMC Jimmy started again and how do I get rid of the LOC on the radio because I bought it used and don't have the anti-theft code for the radio?
Submitted: 5 years ago.Category: GM
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Answered in 4 minutes by:
5/31/2012
GM Mechanic: Dan, Technician replied 5 years ago
Dan
Dan, Technician
Category: GM
Satisfied Customers: 24,978
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
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Welcome to JustAnswer, my name is XXXXX XXXXX I'm here to help get your problem resolved. Do you have code for radio? Thanks
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Customer reply replied 5 years ago

No, I don't have a code for the radio because I bought it used a year ago.

The key is stuck in the ignition and it doesn't start, click or anything now.

Thanks!

GM Mechanic: Dan, Technician replied 5 years ago
Have you checked voltage on battery and cleaned connections? Thanks
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Customer reply replied 5 years ago
Yes. The battery is fully charged and connections cleaned today.
GM Mechanic: Dan, Technician replied 5 years ago
I believe your battery is dead or shot. Moniter voltage while trying to start, if it drops below 11v while trying to start this means battery is bad. Let me know how test goes, thanks.
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Customer reply replied 5 years ago

So, if I replace the battery, will that get rid of the LOC on the radio too?

GM Mechanic: Dan, Technician replied 5 years ago

No, but test battery before replacing. Parts store can perform a load test which will also test battery correctly. Here are instructions to unlock radio once battery issue is taken care of. Let me know if you have any questions, thanks.

http://db.tt/YY5NDdZi

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Customer reply replied 5 years ago

It looks like I need a 5 digit Dealer code to unlock the radio per the instructions.

Is that correct?

Where do I get the 5 digit Dealer code?

Also, I'm assuming I need to input 5 for GMT after a Dealer code when I get it.

Is that correct?

I'll let you know how it goes with the battery.

Thanks!

GM Mechanic: Dan, Technician replied 5 years ago
You will need to do first part of step where you get 3 digit code then have dealer call or you could try to see if they would give it to you without. Let me know if you have questions, thanks.
Dan
Dan, Technician
Category: GM
Satisfied Customers: 24,978
Experience: Independent Shop Experience, 2 Year Automotive Diploma, & Access to Information Database
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Dan and 87 other GM Specialists are ready to help you
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Customer reply replied 5 years ago
You are awesome! I will definitely use this service if I need help again. Thanks for your help!
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Dan
Dan
Dan, Technician
Category: GM
Satisfied Customers: 24,978
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