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I am very sorry that your bag was stolen.
I would advice you to complain to Air Berlin about the check in agents who saw it happen and did not say anything tp help prevent the theft which is just incredible.
You can file a lawsuit but just for the worth of your stolen property.
Alas there is no compensation for suffering and pain because the damage has to be payable in money.
I hope I was able to help
Can I file lawsuit in USA? or has to be in Germany?
Dear Customer, as the incident happenend in Germany and Air Berlin are German-based the lawsuit would have to be in Germany.
how I can find lawyers to file a lawsuit against Air Berlin?