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Brother CE5500PRW: Wheel feels very tight. When I try to
Brother CE5500PRW: Wheel feels very tight. When I try to sew,, I get an E6 error. I checked bobbin case--no thread showing. I rethreaded everything. Wheel still tight with E6 error.… read more
Expert
Expert
I can't get my new Janome dc2015 to start. I keep getting
I can't get my new Janome dc2015 to start. I keep getting the Lo message on my screen. I have tried the auto and peddle.… read more
Expert
Expert
I have a fairly new Brother CE8080PRW and I am getting an E6
I have a fairly new Brother CE8080PRW and I am getting an E6 error, as well as the handwheel is really tight.… read more
Expert
Expert
Hi!! I am bran new to sewing. I bought my first singer last
Hi!! I am bran new to sewing. I bought my first singer last weekend and I was hemming canvas drop cloth. The machine jammed up on a thicker part of the hem. I cleared out all the fabric, thread, and t… read more
Expert
Expert
I have been using my Janome 10000 for many years for straight
I have been using my Janome 10000 for many years for straight sewing. Today I learned to embroider with the hoops. So much fun!! But when I went back to regular sewing, the hand wheel is almost imposs… read more
Expert
Expert
I purchased a used Brother QC1000 sewing machine and I keep
I purchased a used Brother QC1000 sewing machine and I keep getting the following error message when I try to sew. "The safety device has been activated. Is the thread tangled? Is the needle bent?" Ca… read more
Expert
Expert
I was sewing with my Janome Jem Gold sewing machine just a
I was sewing with my Janome Jem Gold sewing machine just a few minutes ago and it stopped working. The bobbin was empty so I took out the bobbin to refill it. But the sewing machine wasn't sewing. The… read more
Expert
Expert
my sewing machine NX-400 has jammed the needle wont go up or
my sewing machine NX-400 has jammed the needle wont go up or down. the error code "the safety device has been activated." meaning the motor locked up because the thread is tangled. have taken out the … read more
Expert
Expert
I inherited a Baby Lock sewing machine, model: BL2300, No.
I inherited a Baby Lock sewing machine, model: BL2300, No. B4010103. More info: 120V AC S0HZ; 1AMPS MAX 75W. My problem is that the bobbin keeps getting tangled up. I must be threading it wrong, but I… read more
Expert
Expert
janome myexcel 18W suddenly during a project the bobbin tangled
janome myexcel 18W suddenly during a project the bobbin tangled and stuck. Now the upper thread, tangles under the bobbin case. Please advise… read more
Expert
Expert
I have a mc6300 janome. My upper thread is getting tangled
I have a mc6300 janome. My upper thread is getting tangled up in the bobbin area. I think the basket , the bobbin holder, may be inserted incorrectly, but the manual doesn't show a picture of the corr… read more
Expert
Expert
Hi, my ellisimoas gold has an issue with the needle arm. Its
Hi, my ellisimoas gold has an issue with the needle arm. It's stuck! wont go up or down???? happened when I was embroidering a dense monogram. Can you help me? is this something I can do or do I need … read more
MNMALE47
MNMALE47
Operations Manager/Repair Technician
Vocational, Technical or Trade Scho
626 satisfied customers
I have a Janome 3160 QDC. It is currently in the shop AGAIN.
I have a Janome 3160 QDC. It is currently in the shop AGAIN. I keep having trouble with the bobbin thread getting jammed. The machine starts making a clicking/clanking noise. Sometimes the needle shut… read more
MNMALE47
MNMALE47
Operations Manager/Repair Technician
Vocational, Technical or Trade Scho
626 satisfied customers
My daughter was having trouble with the thread getting tangled
My daughter was having trouble with the thread getting tangled around the bobbin area and took out the hook race unit. I have tried several different times to put it back in, but it either continues t… read more
MNMALE47
MNMALE47
Operations Manager/Repair Technician
Vocational, Technical or Trade Scho
626 satisfied customers
Singer 20U 73 (industrial) At the end of a seam, thread
Singer 20U 73 (industrial) At the end of a seam, thread was tangled and bobbin locked up. Cleared thread, put bobbin back in and turned handwheel to pick up bobbin thread. Handwheel turned, but the ne… read more
Expert
Expert
Machine speed doubles while sewing and message STOP FOR SAFETY
Machine speed doubles while sewing and message STOP FOR SAFETY REASONS appears on screen. I have checked upper threading and nothing is caught. I have taken the bobbin casing out, cleaned all fuzz and… read more
MNMALE47
MNMALE47
Operations Manager/Repair Technician
Vocational, Technical or Trade Scho
626 satisfied customers
I have a Baby lock Creative Pro machine. During sewing a seam,
I have a Baby lock Creative Pro machine. During sewing a seam, the machine suddenly locked up. The error message indicated E-6 (tangled thread). I was able to easily remove bobbin and the main thread … read more
Expert
Expert
I was embroidering a design, total 21 minutes to do, after
I was embroidering a design, total 21 minutes to do, after 12 minutes, I walked out of the room to get something, then the machine stopped and the error message "the safety device has been activated".… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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