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We recently perchashed two Relief Wraps by using the

Customer Question
We recently perchashed two...

We recently perchashed two Relief Wraps by using the television advertisement. One wrap was fine, however, the other wrap had a hole in it and the little ball like thing were falling all over the place.

Expert's Assistant: What's the brand and model number of your TV? How old is it?

We would liketoexchange for another wr ap tat is in great shape. Timothy Voorhies ***@******.***

Expert's Assistant: Does the TV menu work? Do you have the same problem on all sources/inputs?

One of the wraps is fine. The other wrap keeps losing it's little all over the place.

Expert's Assistant: How long has this been an issue? What happened right before this?

\In opening the box the little balls were coming out of te wrap.h

Expert's Assistant: Anything else you want the TV Expert to know before I connect you?

No, Iguessnot.

Submitted: 4 months ago.Category: General
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Answered in 13 hours by:
1/12/2018
Expert: Michael, Librarian replied 4 months ago
Michael
Michael, Librarian
Category: General
Satisfied Customers: 3,724
Experience: 20+ years as information professional
Verified

Hello, thank you for using this service. I wish to introduce myself. I am Michael, a Research Librarian with 20+ years of experience.

Good morning,

Sorry to hear that your Relief Wrap was damaged when sent. Our site though does not have any affiliation with this company but I am more than happy to send information on how to contact this company to ask about an exchange.

For customer service, please call(###) ###-####or email *****@******.***

I hope that this information was found useful as please inform me of any additional questions/concerns you have. Also if you could take a second to rate my assistance so that I know my help was found useful today.

Take care,

Librarian Michael

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Michael, Librarian
Category: General
Satisfied Customers: 3,724
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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