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I need a service technician experienced with Saeco Incanto

Customer Question

hello - I need a service technician experienced with Saeco Incanto deLuxe s-class esspresso machines to answer a question about servicing my espresso maker
A message on the screen says "Ventilate" - what do I do?
Submitted: 11 months ago.
Category: General
Expert:  chester298 replied 11 months ago.

Hi and welcome to just answer.

Initially, try to fill warm water on water tank then turn the machine ON and despense hot water. Maybe your model need to press hot water button or just open the steam wand. Continie to despense until ventilate error message disappear.

If still, open the steam knob to despense hot water then while despensing try to push in the knob. If still, you have faulty steam valve or flow meter that need to replace.

Hope it helps.

Please dont forget to rate my answer positively.

Customer: replied 11 months ago.
Opened the steam wand and the machine continued to flush through an entire tank and a half of water before I turned it off.
How do you know if it is the steam valve or flow meter?