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Ellen, Consultant
Category: General
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Experience:  attorney and legal researcher
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When I turn on my Saeco Intelia machine it shows a plumb bob

Customer Question

When I turn on my Saeco Intelia machine it shows a plumb bob symbol saying (I think ) that the machine is not level, which it is.can I fix this? Also what is the descaling procedure. I have the Saeco decalcifier product but no owners manual. Help please.
Submitted: 10 months ago.
Category: General
Expert:  chester298 replied 10 months ago.

Hi and welcome to JustAnswer,

Im so sorry that no one else has responded to you.

Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?

Customer: replied 10 months ago.

Yes still need an answer


Expert:  chester298 replied 10 months ago.

Thanks for your response.

May I know if you saw any numbers at the buttom?

Customer: replied 10 months ago.

No numbers just the symbol. I am about to take it for repair if you dont have an immediate answer.

Expert:  chester298 replied 10 months ago.

Please be patient. Did you mean there is a wrench symbol on screen?

To descale your machine, click this LINK for instruction

Expert:  chester298 replied 10 months ago.

There is no plumb bob symbol on your machine please let me know what exactly icon you are saying. If you do not have idea please go to this link to know what type of error you are encountering. CLICK HERE. Click next until you saw the display icon shown on your machine.

Customer: replied 10 months ago.

Lets forget it. I have taken it to get fixed. Too long and too hard. Would appreciate a refund.

I wish to opt out now with a refund as I cant waste my time on this. I originally thought it was a free online service. My mistake.

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