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My royal 601 sc cash drawer will not open when I type in no

Customer Question

my royal 601 sc cash drawer will not open when I type in no sale
it also will not open when I press the button on the bottom of the register to pop the drawer open
Submitted: 11 months ago.
Category: General
Expert:  BestOne1943 replied 11 months ago.
Most of the time there is something on top of the cash drawer or that is not allowing it to open , you mentioned the latch underneath not allowing the drawer to open ,there is nothing else left if that latch doesn't work you have to go in on top of the cash drawer and press down whatever is in the way use a flat Ruler or some non-sharp item and press down on all the way across the drawer while holding pressure out on the drawer and holding the latch open

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