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Ellen
Ellen, Consultant
Category: General
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Experience:  attorney and legal researcher
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I have a brand new machine. It's an mc6300p. All of a sudden

Customer Question

I have a brand new machine. It's an mc6300p.
All of a sudden it started flashing th "Lo" message and stopped working. I waited a minute, started to sew again and it started going really slow and making a sound like it was powered by a battery that was running out.
I checked the bobbin, the top thread, the tension, everything seems fine. I unplugged it and then turned it on again but it's still doing the same thing. Except now it won't work at all.
Please help! I've only had it for 5days. 😞
Submitted: 1 year ago.
Category: General
Expert:  chester298 replied 1 year ago.

Hi and welcome to JustAnswer,

Im so sorry that no one else has responded to you.

Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?