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My dongle has failed. My machine is 2140 and I have the Customizer software which is quite old now and the dealer won't help me. Do you have a dongle that will operate my software? I paid a lot for the Customizing software and am disappointed that I don't get a dongle replacement . I want a positive answer or you need not reply. Thank you
Hi and welcome to JustAnswer,
Im so sorry that no one else has responded to you.
Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
The VIP dongle is no longer available. If it has been lost, there is no way to replace it without buying a new software package.
Hope this information will be helpful.
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