How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Pete Your Own Question
Pete
Pete, Electronic Engineer
Category: General
Satisfied Customers: 18113
Experience:  Over 16 years of experience installing and repairing electronics.
30970729
Type Your Question Here...
Pete is online now
A new question is answered every 9 seconds

Godd after noon. I am using Brother Innov'is - 900. I am not

Customer Question

Godd after noon.
I am using Brother Innov'is - 900. I am not new to machines. I have been using one or the other famous brands from 40 years for domestic /Personal purpose. I cleaned the bobbin cover area and removed all the lint & dust. But it has been continuously DISPLAYING "SAFETY DEVICE ACTIVATED" note. and the machine is getting jammed. It is my humble request with you to kindly help me.
Submitted: 1 year ago.
Category: General
Expert:  Pete replied 1 year ago.

Hello,

The INNOVIS 900 has a safety cut-out to prevent motor damage caused by overstraining - usually a result of a thread or fabric jam.

Check in and under the hook/bobbin case, and around the top shaft at the mechanism driving the takeup lever (top thread puller...that little arm moving up/down). You will need to get inside the machine to check both regions completely.
--------------------------
If both regions are clear, then the machine "thinks" that there is a jam, and this would likely be caused by a faulty sensor which is not a DIY fix unfortunately, so the machine would have to go in for repair.