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We have a 7570 machine that has jammed, it appears to be a
We have a 7570 machine that has jammed, it appears to be a small dog engaged into the bobbin to prevent same from turning. Is the small led in the bobbin door a safety mechanism. Thanks Regards Geoff… read more
Expert
Expert
I am getting an error message of safety device activated.
I am getting an error message of safety device activated. I have changed the bobbin, thread and needle and still getting message on embroidery unit of a Brother Innovis 1200.… read more
Expert
Expert
Help! My machine locked up while I was sewing. I dont
Help! My machine locked up while I was sewing. I don't think the needle broke, but it is jammed with the needle down, the knob won't turn and the message says the safety device has been activated. how… read more
Expert
Expert
I was sewing with my Janome Jem Gold sewing machine just a
I was sewing with my Janome Jem Gold sewing machine just a few minutes ago and it stopped working. The bobbin was empty so I took out the bobbin to refill it. But the sewing machine wasn't sewing. The… read more
Expert
Expert
my sewing machine NX-400 has jammed the needle wont go up or
my sewing machine NX-400 has jammed the needle wont go up or down. the error code "the safety device has been activated." meaning the motor locked up because the thread is tangled. have taken out the … read more
Expert
Expert
I have a Brother pc-420 project runway special edition. Ive
I have a Brother pc-420 project runway special edition. I've had this problem once before and it either was a fluke or I accidentally fixed it somehow. This is what happened; I was sewing some lightwe… read more
Expert
Expert
I have a juki ddl-5550-6.The machine jamed and now the needle
I have a juki ddl-5550-6.The machine jamed and now the needle seems out of time with the bobbin and will not pick up the cotton… read more
MNMALE47
MNMALE47
Operations Manager/Repair Technician
Vocational, Technical or Trade Scho
626 satisfied customers
My brother pe770 is getting jammed....says safety device
my brother pe770 is getting jammed....says safety device activated. At first the stitches were too loose. So I adjusted the tension. That did not help. Then I removed the bobbin and needle plate cover… read more
Expert
Expert
I was sewing & the safety device activated. Now I cant raise
I was sewing & the safety device activated. Now I can't raise the needle & shut off the safety device? I shut off the machine, unplugged it, turned it on & tried again, but that didn't work. How do I … read more
Expert
Expert
Keep getting message "Remove thread jam under the stitch plate"
Keep getting message "Remove thread jam under the stitch plate" when the foot control is pressed. No thread under stitch plate. Needle and bobbin just threaded. Feed dogs up or feed dogs down has no d… read more
MNMALE47
MNMALE47
Operations Manager/Repair Technician
Vocational, Technical or Trade Scho
626 satisfied customers
I have a 960 which has worked great since 1984...now the feed
I have a 960 which has worked great since 1984...now the feed sticks down and when it comes up knocks off the plate. I compared to a 940 and it seems to be missing something that would hold the tensio… read more
Expert
Expert
I have a Brother PE 150 embroidery machine and it is locking
I have a Brother PE 150 embroidery machine and it is locking up. What can I do to fix this? I really like this very simple machine and do not want to get rid of it, nor pay an expensive repair bill.… read more
Expert
Expert
I have a Pfaff creative vision with only 8 hours on the timer. The
I have a Pfaff creative vision with only 8 hours on the timer. The bobbin low alarm has stopped working. I am using the correct bobin for the machine and have cleaned the bobbin area of any dust or li… read more
Expert
Expert
Brother 1250D has error message "Safety Device has been activated.
Brother 1250D has error message "Safety Device has been activated. Checked needle and needle is not bent. Machine had some thread wound around inside but I was able to remove the thread. Machine is st… read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
354 satisfied customers
I am using a Sapphire 835 - The tension is way off. The
I am using a Sapphire 835 - The tension is way off. The thread is tangling and knotting underneath. I tried adjusting the tension. I removed the bobbin case, dusted it, replaced it and rewound the bob… read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
354 satisfied customers
Have a Brother Embroidery Machine PE-150V. Will not pickup
Have a Brother Embroidery Machine PE-150V. Will not pickup bobbin thread. Put in new bobbin wirh factory thread. Tried old bobbin--still had thread on it. Put in new needle--no help Removed bobbin cov… read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
354 satisfied customers
I was embroidering with my machine and the needle jammed in
I was embroidering with my machine and the needle jammed in the lowered position and will not release.… read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
354 satisfied customers
I have a Quantum Futura and that I purchased about 7 years
I have a Quantum Futura and that I purchased about 7 years ago. The Model Ce 200 with 85 built in stitches. Please tell me what I need to do get it repaired the stitch tension is off and the thread co… read more
Zeke
Zeke
Owner of Sales & Repair etc Business
Vocational, Technical, Trade School
354 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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