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Hello, my name is ***** ***** I am happy to help today. Sorry to hear about your issues with the remotes.
If resetting your receiver doesn’t fix your remote control, please call us at ***-***-**** to purchase a replacement U-verse remote control.
They will quickly get you set up with how to receive your new remotes.
Be sure to rate my response positively, when satisfied, as that is the only way I receive any credit for my help today.
Have a wonderful rest of the weekend.