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I have a sentry gun safe with only a combination lock on it.
I have a sentry gun safe with only a combination lock on it. I know the combination (3 numbers) but even after I enter the combination it won't open.… read more
Mr. Gregory White
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I have a touchpad safe. The batteries were old so I changed
I have a touchpad safe. The batteries were old so I changed batteries( from the outside) since then I was able to open the safe once but when I closed it I have not bee able to open again. It accepts … read more
Cher
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A3750 : Sentry. A3750 : I have s safe I can't close the door
A3750 JA: Huh? Customer: Sentry. A3750 JA: Huh? Customer: I have s safe I can't close the door JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best. C… read more
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We have a Sentry safe model # SO409. The safe is locked and
We have a Sentry safe model # ***** The safe is locked and I have tried the combination 20 times-but it does not open. I have opened it once before with this combination. Can you help?… read more
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I have had my Sentry Safe time. Never used the combination,
Hi, I have had my Sentry Safe for a long time. Never used the combination, just the key lock. Moved recently and had to remove all contents for the movers. Put everything back in and key locked the sa… read more
Expert
Expert
I have a 2 cubic foot safe, that I can't open, neither the
I have a 2 cubic foot safe, that I can't open, neither the code that I picked or the one set by the Co will work. I bought it March 26th 2014, it was opening fine until last week, I put in the code, i… read more
Cher
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When I got my new safe from Staples in Red Deer, AB I did
When I got my new safe from Staples in Red Deer, AB I did not have a key so I ordered one from sentry on line. Paid $15. I could not open my safe when I first got it and now I have the key and followe… read more
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I cannot get my safe to open. I unlock the key portion and
I cannot get my safe to open. I unlock the key portion and plug in the code but the handle won't come down. Any suggestions?… read more
Cher
Cher
Educator-40+ yrs
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1,702 satisfied customers
I bought an older sentry safe and they gave me a paper with
I bought an older sentry safe and they gave me a paper with three numbers(22,78,&10), but I can't get it open. The only number I can find on it is 1250. Can you help me?… read more
Cher
Cher
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my code is not working and I cannot get in my safe.the key
my code is not working and I cannot get in my safe. the key and owners manual are inside the safe. What do I need to do?… read more
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we just bought a sentry safe sfw123cs and we opened it up and
we just bought a sentry safe sfw123cs and we opened it up and shut it and locked it and now we cannot get it open. how can we open it?… read more
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A5781 I have the door open and the pegs are locked out so I cannot close the safe. combin
A5781 I have the door open and the pegs are locked out so I cannot close the safe. combination works, batt works. What do I do to get the pegs to go back in so I can close the door.… read more
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I have a Sentry safe SKU 164469, Part # ***** I was in my
I have a Sentry safe SKU 164469, Part # ***** I was in my safe 3 times today, and about 1 hour later I tried to open it again and after entering the combination and enter button I tried to pull the ha… read more
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I locked the safe using the combination and ending in "B" in
I locked the safe using the combination and ending in "B" instead of "A". Now safe will not open when using regular opening combination. The key does not work either. How do we open safe now? It is sh… read more
Expert
Expert
The door on my safe is stuck and won't open. It is not the
The door on my safe is stuck and won't open. It is not the batteries, it is something stuck in the door inside the safe.… read more
Dr. Fix-It
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I have not opened my safe for a good few weeks - and now Ive
I have not opened my safe for a good few weeks - and now I've put the combination in several times and the safe will not open? Is there an answer? The model is 1380.… read more
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Cher
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I purchased a Sentry safe in July of this year, I just tried
I purchased a Sentry safe in July of this year, I just tried to get into it to place some documents in and I cannot get it open. I can't find the paperwork with directions. There is no display light a… read more
Cher
Cher
Educator-40+ yrs
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I have a sentry safe model DA3831 Serial No BA71799 The safe
I have a sentry safe model DA3831 Serial No BA71799 The safe has worked fine for two years used at home, not opened often. Yesterday it would not open using either my wife's combination or mine. I cha… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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