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Bernina 880 msg is could not lock hook. When I turn off and

Customer Question

Bernina 880 msg is could not lock hook. When I turn off and on bobbin doesn't automatically come down does not automatically hook lock
Submitted: 1 year ago.
Category: General
Expert:  chester298 replied 1 year ago.

Hi and welcome to JustAnswer,

Im so sorry that no one else has responded to you.

Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?

Customer: replied 1 year ago.
still waiting for answer.
Expert:  chester298 replied 1 year ago.

Have you try to check the door there is a sensor there and make it sure it is properly aligned and clean.

Expert:  chester298 replied 1 year ago.


I'm just following up with you to see how everything is going. Did my answer help?

Let me know,

Customer: replied 1 year ago.
No your answer did not help. I took it in for service. There is no sensor on bobbin door for 880. The sensors are on the bobbins themselves. Please know the machine before wasting my time and money