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Ellen, Consultant
Category: General
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Experience:  attorney and legal researcher
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I have a royal 583cx...tried to program employee numbers and

Customer Question

I have a royal 583cx...tried to program employee numbers and now the drawer just opens after you enter the price of the item. does not recognize that iit might be a credit card transaction. Also lost all the tax programing. Please help me
Submitted: 1 year ago.
Category: General
Expert:  BestOne1943 replied 1 year ago.

I do not like to be the bearer of bad news but I believe your batteries are low or defective. Doesn't your model have a place to insert AA batteries? The programming is very precise and maybe you got into a different area of programming that allowed this change. I would change the batteries first but do it while you have power "on" or you can loose the rest of the program and memory.