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My computer screen on my new Bernina 790 is frozen. I
My computer screen on my new Bernina 790 is frozen. I can't get anything to work.
Hi and welcome to Just answer.
Initially, all computerized sewing machine with problem on screen frozen/hang up is cause of either main cpu fault or corrupted program. This 2 things are the major trouble of computerized machines. Yes, it possibly get fixed when you unplug your machine then plug in again after at least 2 hours. This is to reset all electronic component of machine. However, this problem is possibly repeat in every other usage.
In this case, I would hardly suggest as your expert to call your dealer and ask for replacement if your machine is new or under warranty (replacement period).
Hope this information will be helpful.
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I'm just following up with you to see how everything is going. Did my answer help?
Let me know,Chester