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Category: General
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I have an Olympia CM812 Cash Register approximately 2 years

Customer Question

I have an Olympia CM812 Cash Register approximately 2 years old. We had a general power outage caused by a traffic accident and when the power came back on I had lost all the programming. When I used the programme key to re-enter details there was nothing. I have turned the machine off and replaced the batteries but when I turned it back on there was still nothing. Is there a service agent close to Maryborough Qld who I can contact to come and look at it.
Submitted: 1 year ago.
Category: General
Expert:  BestOne1943 replied 1 year ago.

This link should help you but you really should find a manual to get started like it was just out of the box.

The batteries are merely there to sustain the memory/programming for a short interruption of the power. They must be changed at least annually, while the register is "ON", (plugged into the power source).

Expert:  BestOne1943 replied 1 year ago.

Shows the startup initialization at the bottom.

Expert:  BestOne1943 replied 1 year ago.

One can purchase the manual if you need one.

Good Luck to you and thanks for contacting us.

Customer: replied 1 year ago.

When turning the programming key to the prog section nothing comes up. It is a black screen with nothing on it. I have tried starting from the bottom up using the help and #/NS keys but this does not work either.

Expert:  BestOne1943 replied 1 year ago.

Did you try these Initial Clear or the Ram Clear on the bottom of the page?

Expert:  BestOne1943 replied 1 year ago.

If you try these and you still have a bank display, you probably have a dead register, sorry to be the one to tell you about it.

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