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Pete, Electronic Engineer
Category: General
Satisfied Customers: 17621
Experience:  Over 16 years of experience installing and repairing electronics.
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Unable to open door with dual lock combination

Customer Question

unable to open door with dual lock combination
Submitted: 1 year ago.
Category: General
Customer: replied 1 year ago.
I need an answer pls I already paid
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.

Hi there,

What is the make and model number, please?

Customer: replied 1 year ago.
Sentry safe DA3831
Expert:  Pete replied 1 year ago.

When was the safe last opened?

Can you confirm you have entered the correct combination?

Customer: replied 1 year ago.
It was a week ago when it was last opened we are unable to bring down the handle the combinations are correct
Customer: replied 1 year ago.
this is useless I need a refund