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Michael Hannigan
Michael Hannigan, Consultant
Category: General
Satisfied Customers: 11729
Experience:  25+ Years in the field
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I recently had an item shipped back to get a refund but

Customer Question

I recently had an item shipped back to get a refund but buydig said they never received the item, so can you tell me what is going on here.
Submitted: 1 year ago.
Category: General
Expert:  Michael Hannigan replied 1 year ago.

Hello, my name is ***** ***** I can help you make sense on what happened by process of elimination.

- Did you purchase your own shipping label or did they email you one?

- Did you try to track the package....does it show as they received it? where is it according to the tracking?

Please reply to these questions to best of your knowledge.

Thank you.