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Category: General
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The red indicator light and circuit breaker is permanently

Customer Question

The red indicator light for water and circuit breaker is permanently lit and will not dispense coffee. It started with descaling indicator flashing, I have de scaled the machine and now water indicator light will not go out ( have refilled water tank)
Submitted: 2 years ago.
Category: General
Expert:  chester298 replied 2 years ago.

Hi and welcome to Just answer.

May I know what is the make and model of your machine?

Please note: This is info request only not answer so please do not rate, as this will lock your question.

Customer: replied 2 years ago.
Seaco incanto cappaccino machine
Expert:  chester298 replied 2 years ago.

Thanks for your response.

Please hold on while I am trying to find my manual of your machine.

Expert:  chester298 replied 2 years ago.

For the meantime please let me know the sub model, is it incanto sirius,de luxe or classic?

Customer: replied 2 years ago.

Just Seaco Incanto Cappaccino,thats all the manual says.

Customer: replied 2 years ago.
Are you still looking for my machine?
Expert:  chester298 replied 2 years ago.

Yes, it possibly there is an airlock in the pump and water intake system, to clear this there is a set procedure, it is all explained here: it covers all Gaggia and Saeco machines.

If still try this possible DIY remedy.

Remove your optional water filter if any.

Sometimes you need to get rough on your machine in able to remove the clog air on water line. slamming the water tank into machine sometimes help. If still, unplug your machine, remove water and turn the machine upside down or shake your machine if possible.

Let me know if you still have questions. Just reply before rating.

Hope this information will be helpful.

IMPORTANT: RATING IS REQUIRED! If you are satisfied to my answer please don't forget to rate,,GOOD OR EXCELLENT rating and BONUS are greatly appreciated...

Customer: replied 2 years ago.
That didn't work so now have to take in to seaco repair shop, please reimburse my money as problem not fixed.
Expert:  chester298 replied 2 years ago.

Have you already tried all my suggestions?

Did you notice floating magnet on your tank?

Customer: replied 2 years ago.
No floating magnet on the tank
Expert:  chester298 replied 2 years ago.


I'm just following up with you to see how everything is going. Did my answer help?

Let me know,

Customer: replied 2 years ago.
No, problem not fixed, will have to take into repair shop. Would like my money back