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Lost key to safe mod #s3417 .how can I get replacement ?

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lost key to safe mod #s3417 .how can I get replacement ?
Submitted: 3 years ago.Category: General
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Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 3 years ago
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Answered in 15 hours by:
6/23/2015
Expert: A. Schuyler, Research Analyst replied 3 years ago
A. Schuyler
A. Schuyler, Research Analyst
Category: General
Satisfied Customers: 16,589
Experience: 30 years in research
Verified
Hello,
Welcome to our site and thanks for your question. My name is ***** ***** I will do whatever I can to help you.
Who makes the safe? Once I have that information I will research who to contact for a replacement.
All the best,
Schuyler
~
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Customer reply replied 3 years ago
Sentry
Customer reply replied 3 years ago
I have key that I thought was the correct one , but it doesn't turn in the lock.
Customer reply replied 3 years ago
Sprayed wd 40 in the lock. No result
Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert: A. Schuyler, Research Analyst replied 3 years ago
It sounds like you've done all that is possible and you will need to get another key from Sentry. They have the very best Customer Service in the field. See this link for instructions for obtaining a new key. http://www.sentrysafe.com/CustomerCare/Need_A_Key
It is the *only* way to get a replacement.
No one else can supply you with a key. I know that isn't what you want to hear, but we are asked this question on a daily basis and the only answer is to have you contact Sentry directly. I would suggest a telephone call to them first.
Please let me know if you have questions or concerns.
All the best,
Schuyler
~
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Customer reply replied 3 years ago
(Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert: A. Schuyler, Research Analyst replied 3 years ago
There is no need for a live phone call resulting in additional charges. The ONLY way to get a replacement key is to contact Sentry.
All the best,
Schuyler
~
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