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Used the Keurig this morning. First serving only came out
Used the Keurig this morning. First serving only came out about 1 inch. Operated it again and got a full cup. Two hours later, my wife went to make a cup of coffee and the machine will not work at all… read more
chester298
chester298
792 satisfied customers
I have 2 Keurig coffee makers, one 2 years old, the other
I have 2 Keurig coffee makers, one 2 years old, the other newer, recd for Christmas 2015. Neither of them is working when I go thru the normal steps. make sure there's water in reservoir, turn on heat… read more
chester298
chester298
792 satisfied customers
My machine makes a very loud noise as it is pumping water
My machine makes a very loud noise as it is pumping water from resevoir to brewing part, also I do not get a full cup have to push full cup and then have to choose the small cup to get a full cup. I h… read more
Expert
Expert
I made a cup of coffee morning, then while I was drinking it
I made a cup of coffee morning, then while I was drinking it the machine made an extremely loud noise and started to dispense water. I tried to turn it off but got no response at the controls. To stop… read more
Expert
Expert
Our Keurig stopped working, it said it needed to be cleaned.
Our Keurig stopped working, it said it needed to be cleaned. We tried the vinegar method, but the machine won't run it through, it won't work at all. Any suggestions?… read more
Expert
Expert
hello, i have a new Keurig machine. it was a Christmas give.
hello, i have a new Keurig machine. it was a Christmas give. it has the 3 cup option. i have been using it regularly mostly on the weekends. this morning i did not get a full cup (chose this)...the wi… read more
Mr. Gregory White
Mr. Gregory White
Teacher
Master's Degree
404 satisfied customers
My K-60 keeps going into Prime mode after brewing a cup of
My K-60 keeps going into Prime mode after brewing a cup of coffee. This is very annoying, and requires me to turn it off, unplug it, and then turn it back on. Please help?… read more
Mr. Gregory White
Mr. Gregory White
Teacher
Master's Degree
404 satisfied customers
What should I do if my Keurig Mini does not release the water
What should I do if my Keurig Mini does not release the water into the cup after it has gone through all the right steps? It just turns itself off as though it has finished the cycle. It worked perfec… read more
Expert
Expert
My coffee pot says to descale but I dont have a manual. Is
My coffee pot says to descale but I dont have a manual. Is this why it will not make a cup of coffee just noise. I tried to reset the time but just does the same thing. Help… read more
Mr. Gregory White
Mr. Gregory White
Teacher
Master's Degree
404 satisfied customers
I can make one cup of coffee with Keurig Platinum machine,
I can make one cup of coffee with Keurig Platinum machine, then light above water reservoir starts blinking and display says prime. If I pull the plug and start all over again, I can usually make anot… read more
Expert
Expert
The power turns on but never heats up the water and in a few
The power turns on but never heats up the water and in a few minutes turns itself off. The water light never comes on and the cups never come on. The only thing that happens is after a few minutes of … read more
Mr. Gregory White
Mr. Gregory White
Teacher
Master's Degree
404 satisfied customers
I have a new B60 Machine that we have not used since April.
I have a new B60 Machine that we have not used since April. It is at our vacation home in California. The water was drained when we last used it. I filled the reservoir and plugged the unit in and pre… read more
Mr. Gregory White
Mr. Gregory White
Teacher
Master's Degree
404 satisfied customers
Our Keurig coffee maker keeps showing "prime" and not going
Our Keurig coffee maker keeps showing "prime" and not going to "not ready". I turn the maching off and on, and after getting frustrated for soooooo long, I come back later. Is there something I can do… read more
Mr. Gregory White
Mr. Gregory White
Teacher
Master's Degree
404 satisfied customers
We purchased our Keurig machine last Christmas. Our problem
We purchased our Keurig machine last Christmas. Our problem is this: It remains "Not Ready"; We've removed and replaced the water resevoir, it indicates that "needs Water"; we've turned the switch on … read more
Expert
Expert
Weve had our Keurig about two months. At first it worked
We've had our Keurig about two months. At first it worked fine. Now after every cup or two I have to 'prime' it. Is this normal? If not how do I fix it. [email protected]… read more
Mr. Gregory White
Mr. Gregory White
Teacher
Master's Degree
404 satisfied customers
I just recently took my Keurig out of storage. I was following
I just recently took my Keurig out of storage. I was following directions as if it was the first use. Problem is the water reservior's water level does not lower - I hear the pump trying to pump it in… read more
Expert
Expert
I have a nine month old B70 that does not let water through
I have a nine month old B70 that does not let water through during brewing. The brew light blinks and when pressed, the display changes to brewing but nothing happens. The display does show a "descale… read more
Expert
Expert
Hi, Ive lost my instructions and Im having a problem with
Hi, I've lost my instructions and I'm having a problem with my Keurig. I have the top model that has the blue lights. After I make a cup of coffee the lights flash and it says prime on the window. I h… read more
Expert
Expert
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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