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Ellen, Consultant
Category: General
Satisfied Customers: 109
Experience:  attorney and legal researcher
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My four month old Bernina 350 PE seems to be locked up. I

Customer Question

My four month old Bernina B 350 PE seems to be locked up. I sewed with it yesterday and when I turned it on last night the light came on, the screen lit up, but it made a loud buzzing sound like something was stuck. I turned it off and checked the needle and bobbin and all looked normal.
Submitted: 2 years ago.
Category: General
Expert:  chester298 replied 2 years ago.
Hi and welcome to Just answer. Did you able to turn your hand wheel freely?
Customer: replied 2 years ago.

I'd hoped for a quicker answer to help me decide whether to take my machine to my Bernina dealer. So I'm out $5, but I plan to take it to my dealer this morning.

Expert:  chester298 replied 2 years ago.
Im so sorry that no one else has responded to you.Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
Customer: replied 2 years ago.

No, not anymore.

Expert:  chester298 replied 2 years ago.
OK thanks for your response. Please contact our customer support at***@******.*** to cancel this question and remove from our list. Thanks