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Ellen
Ellen, Consultant
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Machine - Via Venezia. We have two of these. One works fine

Customer Question

Machine - Via Venezia. We have two of these. One works fine (good coffee with beautiful crema), the other makes a very flat coffee, no crema. We use the same water and coffee. Both have been cleaned - the top and bottom sieve (the bit with holes). What can be wrong with the one that makes flat coffee?
Submitted: 2 years ago.
Category: General
Expert:  chester298 replied 2 years ago.
Hi and welcome to JustAnswer,
Im so sorry that no one else has responded to you.
Apologies for my delay in replying, I only just came online and saw your question. Are you still looking for help with this?
Did you try to swap your portafilter?

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