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Ellen
Ellen, Consultant
Category: General
Satisfied Customers: 109
Experience:  attorney and legal researcher
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I'm happy owner of Saeco Vienna Deluxe. Recently

Customer Question

Hello!
I'm happy owner of Saeco Vienna Deluxe.
Recently instead of cup of coffee I started to getting just cup of hot water.
Grinder works OK, pushes coffee to compartment above brewer, but coffee stays there because dispenser doesn't open down.
When I tried with my finger spring looks ok because it closes up, but whatever triggers to open down once coffee is ground is not working.
Is there a particular part/lever, which does that?
Thank you,
Mike
Submitted: 2 years ago.
Category: General
Expert:  Rob replied 2 years ago.
Hi, welcome to Just Answer. My name is ***** ***** I will be helping you with your problem today. If anything isnt clear, please just ask me.

Hello, I'm so sorry for the extended wait time. Do you still need help with this?

If so, I will try to locate some information on this for you.

Thanks Rob


Customer: replied 2 years ago.

Yes, please!

Expert:  Rob replied 2 years ago.

Hi

I have put a call out for the schematics of this machine


While Im waiting Ill opt out.

This means that if someone else has this information, they will respond to you directly.

In the meantime, please DO NOT rate or respond to this question, as this will lock your question


Thanks

Rob

Customer: replied 2 years ago.

OK, thanks!

Customer: replied 2 years ago.

Hello, how is the progress on my problem?