How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Your Own Question
Tyler, Professional Researcher & Musician
Category: General
Satisfied Customers: 6068
Experience:  B.M & M.M.. Skilled at in-depth research. Former police officer.
Type Your Question Here...
Tyler is online now
A new question is answered every 9 seconds

I received a Brite-Nite Spotlight Lantern two years ago as

Resolved Question:

I received a Brite-Nite Spotlight Lantern two years ago as a gift and it never did work. I wanted to use it but can't. Is it possible to return it for a new one. It has batteries and the switch seems to work but it will not light.
Submitted: 7 years ago.
Category: General
Expert:  Tyler replied 7 years ago.
Hi, thanks for your question.

Unfortunately, the manufacturers warranty is the standard one-year period only, so you would be unable to return the item. I know this might sound silly, but have you checked to make sure the bulb isn't burned out? If that is not the issue then you can contact technical support on the manufacturer's website which can be found here:

I'm sure they would be able to figure out your problem. Best of luck!

Please let me know if I can help you further by pressing REPLY. If this answer is what you were looking for and has been helpful to you, please click ACCEPT. Leaving me positive feedback at the end of our communication is really beneficial to me. If you have any reason to leave less than positive feedback, please reply to me so I can help you until you are satisfied. Thanks again for coming to Just Answer and have a great day!

Tyler and 41 other General Specialists are ready to help you

Related General Questions