How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John D Your Own Question
John D
John D, BS Degree in Engineering.
Category: General
Satisfied Customers: 9666
Experience:  Math, science and 25 years experience in computer programming
Type Your Question Here...
John D is online now
A new question is answered every 9 seconds

online purchase

Resolved Question:

made a purchase online and did not receive full order. called company and they told me they made an error in their checkout page but i have a receipt for full order.
Submitted: 9 years ago.
Category: General
Expert:  John D replied 9 years ago.


Give them a reasonable time (like one week) to deliver the balance of the order, If they don't, then call your credit card company and dispute the transaction. Provide them with copies of all email related to order especially the message from the company stating that they made an error.

Hope this helps.


John D and 52 other General Specialists are ready to help you