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We have a ps4 and when my son tries to play fortnite it
We have a ps4 and when my son tries to play fortnite it freezes up during game play and takes a very long time to load. Any suggestions. We have tried deleting and reinstalling the app. … read more
Rafi
Rafi
IT Manager
Bachelors of Science
325 satisfied customers
My game keeps freezing. Everytime i put a game in my ps3 it
Everytime i put a game in my ps3 it loads a little bit of it then freezes then i have to restart my ps3 … read more
Mian-Wisal Ahmad
Mian-Wisal Ahmad
Field Engineer
MS Electrical Engineering
200 satisfied customers
I purchased a PlayStation 4 for my grandson back in December
I purchased a PlayStation 4 for my grandson back in December of 2018. My grandson has told me that the machine freezes and he cannot play any games. I just took it to a repair shop and they told me th… read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
768 satisfied customers
My Hulu app on my xbox want load up it just freezes I've
My Hulu app on my xbox want load up it just freezes I've been dealing with this problem for about two days can you help me … read more
Harry
Harry
2,803 satisfied customers
My playstation 4 keeps freezeing up on mafia 3 this is the
my playstation 4 keeps freezeing up on mafia 3 this is the third disc i have tryed … read more
Pete
Pete
Engineer
Bachelor's Degree
106 satisfied customers
Have loading times..I/E such as a "save" OR when coming out
have long loading times..I/E such as a "save" OR when coming out thru a door..speaking of Skyrim and fallout 3...seems the higher level I get the mORE it does this... … read more
Pete
Pete
Engineer
Bachelor's Degree
106 satisfied customers
I bought a game off the playstation store and it freezes everytime
I bought a game off the playstation store and it freezes everytime I try to load the game. Is there any way I can fix that or get my money back?… read more
Carl L
Carl L
Master Technician
Vocational, Technical or Trade Scho
37 satisfied customers
i recently bought a ps3 used and it works 4 some games but
i recently bought a ps3 used and it works 4 some games but others it does not work the game will show up and wen i start the game will freeze and with some i cant even press the ps button to get back … read more
Dr. Dan
Dr. Dan
Doctoral Degree
362 satisfied customers
I have a 160 GB PS3 slim and i having been having problems
I have a 160 GB PS3 slim and i having been having problems with a lot of my games skipping. The problem is more apparent with sports games. Like NCAA Football 12 freezes after every snap of the ball, … read more
Mr. Clark
Mr. Clark
IT Director
Bachelor's Degree
583 satisfied customers
i get the unrecognized disc message when i put in every game.
i get the unrecognized disc message when i put in every game. my console is just 2 months old. if a game does start it freezes. whats the problem?… read more
Ashik
Ashik
GameSystem Tech
Master's Degree
58 satisfied customers
Hi, I have a PS3 which plays ordinary DVDs, but only occasionally
Hi, I have a PS3 which plays ordinary DVDs, but only occasionally plays blurays. When I put a bluray disc in, sometimes it works; sometimes the PS3 recognises it but then does not let me play it; some… read more
askme1
askme1
President, CEO
Vocational, Technical or Trade Scho
84 satisfied customers
We bought Wii Speed Racer the Videogame (PAL) in South Africa.
We bought Wii Speed Racer the Videogame (PAL) in South Africa. Its classification Cert no: EF7/2008/0240; Code: Wii XXXXXXXXXX and Bar Code: 6 003805 088147. Problem is that when we load the game, we … read more
jjjjm2011
jjjjm2011
PMEL Technician
Associate Degree
370 satisfied customers
my ps3 plays some games fine, but others it either will stop
my ps3 plays some games fine, but others it either will stop loading the game comepletely and freeze, tell me there is a an error registering trophies, or bring up error code(NNN) NNN-NNNN. is why is … read more
Aric
Aric
Hobbyist
Run A/V and repair business for over
161 satisfied customers
why did my nintendo ds crosswords anagrams game lock up after
why did my nintendo ds crosswords anagrams game lock up after 583 games on all three levels?… read more
Martin
Martin
Electrical engineer
Bachelor's Degree
2,003 satisfied customers
My NHL 2k10 game stopped working. I am several seasons in and
My NHL 2k10 game stopped working. I am several seasons in and would like to get it working again. The other games play fine so it's not the PS3 unit. Also, there is a small crack, less than 1/4 inch c… read more
Gameguy360
Gameguy360
Owner
High School or GED
178 satisfied customers
hey i just got black ops like 3 months ago and started noticing
hey i just got black ops like 3 months ago and started noticing that the playstation was freezing and checked online that others were having the same problem. So waited for a patch to fix it but it st… read more
Gameguy360
Gameguy360
Owner
High School or GED
178 satisfied customers
My ps3 is freezing up when i try to load a game. It turns on
My ps3 is freezing up when i try to load a game. It turns on fine and everything but as soon as i select a game or Netflix it will just stay at that grey screen that it takes you to when you first sta… read more
Anthony F.
Anthony F.
Owner
High School or GED
11 satisfied customers
PS 3 problem with Black Ops game I put the disc in and
PS 3 problem with Black Ops game: I put the disc in and this is as far as I can get. Screen says: The latest update data for this software has been found. To sign in and use this software, you must up… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
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Meet the Experts:

Aric

Aric

Hobbyist

161 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

106 satisfied customers

Over 20 years of experience installing and repairing electronics.

Dustin

Dustin

Repair Technician

71 satisfied customers

From The ColecoVision to PS3's and XBOX 360's I have been using and repairing game systems for many years! Worked in The US Army as A Network Switching Systems Operator/Controller

Ashik

Ashik

GameSystem Tech

58 satisfied customers

Experience with most of all Game Systems

Carl L

Carl L

Master Technician

37 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Nathan

Nathan

Customer Service

18 satisfied customers

Electronics technician for install, troubleshooting, and repairs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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