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I purchased a PlayStation 4 for my grandson back in December
I purchased a PlayStation 4 for my grandson back in December of 2018. My grandson has told me that the machine freezes and he cannot play any games. I just took it to a repair shop and they told me th… read more
VanHilton M
VanHilton M
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Someone got on here last night when I was with Microsoft and
someone got on here last night when I was with Microsoft and they was taken pictures of me and my son . and he was playing his Xbox game … read more
Michelle
Michelle
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My son and i was trying to set up his account on his ps4 pro
Good evening my son and i was trying to set up his account on his ps4 pro and put in my DOB instead of his and blocked him out of his account … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
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I have been getting money taken out of my checking account
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Expert
Expert
I made my son's account for PS4 and we cannot login I don't
Hi I made my son's account for PS4 and we cannot login I don't remember the year of birth I entered … read more
Harry
Harry
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I have a PS4 and have had it for over a year with no
I have a PS4 and have had it for over a year with no response from Sony about a MAJOR MAJOR fault with this machine, There is no time control on it for parental supervision. … read more
Pete
Pete
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help me, theres a message telling me that someone is using
help me, there's a message telling me that someone is using my account. i can't use my messenger or sign in on my messanger on my xbox. im scared that im being hacked, im afraid that i won't be able t… read more
Toby K.
Toby K.
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Vocational, Technical or Trade Scho
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I took my ps4 to a local technition 2 months ago to what
I took my ps4 to a local technition 2 months ago to what seemed to be replacement hdmi port. however after a several attempts to get in contact with him I got the run around then finally was able to g… read more
Richard Hill
Richard Hill
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Cant connect to an ethernet cable on my ps4. talked to my
cant connect to an ethernet cable on my ps4. talked to my internet provider and theysaid all was good on their end that i should ask sony about checking to see if my port was open or closed? … read more
Pete
Pete
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104 satisfied customers
Last week, my 10 year old sons account got hacked. I have
Last week, my 10 year old sons account got hacked. I have been trying to reset his password....but when I do, I get a message asking me to enter a 4 digit code that is supposed to be texted to me....p… read more
arsufi2002
arsufi2002
Bachelor's Degree
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I have two playstations, one that stays home and one that I
hi, I have two playstations, one that stays home and one that I travel with, but I let my cousin use a few weeks ago that had a game download on it that I bought on my home system and its not download… read more
Pete
Pete
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My 10 year old just got booted off PlayStation and was
My 10 year old just got booted off PlayStation and was threatened by the person , was told could locate him by IP address and kill him. We blocked him and don't know how to report him on the game. Wha… read more
Expert
Expert
Second opinion] trying to reset my ps4 password but forgot
Second opinion] trying to reset my ps4 password ***** forgot date of birth and I don't want to lose all of my add on's.? … read more
Russell H.
Russell H.
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There i am enquiring on behalf of my parttner... xbox id
heya there i am enquiring on behalf of my parttner... xbox id oblivibliss where the hell is the showcase it has disappeared since update … read more
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I want to get my kids (10 year old and 20 year old boys) a
Hi, I want to get my kids (10 year old and 20 year old boys) a virtual reality headset for Christmas. Which one is the best? I would like to keep it under 2k. I'm only going to get one that they can s… read more
Nathan
Nathan
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First of all, my console is the Wii U 32GB. I run a USB Lan
First of all, my console is the Wii U 32GB. I run a USB Lan adapter with a Lan cable to my Router. I also put in a Static IP for the Console only. My Router is the latest Ubee DDW36527. I had Time War… read more
Dustin
Dustin
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65 satisfied customers
Because of moving to condimiun we had to depend on cable,so
Because of moving to condimiun we had to depend on cable,so I installed our WII console on out TV, with router. I can get all the programs from Netflix but I can not get the movies in colors and no so… read more
scoeas1982
scoeas1982
64 satisfied customers
My son got a new video game for his XBox 360 and when he inserted
My son got a new video game for his XBox 360 and when he inserted it an upgrade began. He then received an error message (white screen) that the upgrade was not completed and that he had to insert the… read more
Ashik
Ashik
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Master's Degree
57 satisfied customers
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Meet the Experts:

Aric

Aric

Hobbyist

161 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

104 satisfied customers

Over 20 years of experience installing and repairing electronics.

Dustin

Dustin

Repair Technician

65 satisfied customers

From The ColecoVision to PS3's and XBOX 360's I have been using and repairing game systems for many years! Worked in The US Army as A Network Switching Systems Operator/Controller

Ashik

Ashik

GameSystem Tech

57 satisfied customers

Experience with most of all Game Systems

Carl L

Carl L

Master Technician

37 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Nathan

Nathan

Customer Service

18 satisfied customers

Electronics technician for install, troubleshooting, and repairs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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