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It wont turn on. 2 days ago. Don't know how. Thair was a
Thair was a popping sound when I was playing but the ps4 did not turn off but when I was done playing I could not turn it back on… read more
Bonifacio Gomez
Bonifacio Gomez
Technical course
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Last week or so my PS4 1 tb started to have really bad lag
Last week or so my PS4 1 tb started to have really bad lag and now the last couple of days it just turns off and it takes about 2 hours to turn back on. I bought this PS4 last November … read more
Expert
Expert
Well i just got the game system and when i tried starting it
Well i just got the game system and when i tried starting it up it says that the playstation can not start and there is something wrong with the system … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
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I need to trouble shoot my ps4 it says a serious error has
I need to trouble shoot my ps4 it says a serious error has occurred in the system software PS4 will restart but it doesn't … read more
VanHilton M
VanHilton M
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Bachelor of Science and Information Technology
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Ps4 started black screening whil running games, Just started
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Expert
When I plug the PS4 it shows no signal on TV. I have plug it
When I plug the PS4 it shows no signal on TV. I have plug it it to three different TV's … read more
Chris Lindsey
Chris Lindsey
IT University
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My PS4 will not go to the home screen when I cut it on. It
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Harry
Harry
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I bought my PS4 over from the UK and the HDMI lead is
Hi I bought my PS4 over from the UK and the HDMI lead is connected correctly but the TV and the unit are not talking to each other. I've been told I can get it switched over for use in the USA. Is thi… read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My PS4 did an automatic update this morning for update 5.01.
Hi! My PS4 did an automatic update this morning for update 5.01. I followed the prompts and my PS4 restarted as the update message said it would. Unfortunately when the device turns on it continuously… read more
Harry
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I just got a ps4 pro recently and right now I am trying to
Hey... I just got a ps4 pro recently and right now I am trying to play it for the first time on a gaming monitor ( Asus VX238H ) Have plugged everything properly. Turn it on and there is sound but no … read more
Pete
Pete
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Put mother board in and can't get to turn on... do I need to
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PS4 won't connect to tv...tried 23 different tvs and 3
PS4 won't connect to tv...tried 23 different tvs and 3 different HDMI cables. How do I fix this please...… read more
Richard
Richard
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Won't let me play call of duty infinite warfare on my new
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I bought some dlc but I can't download it. It's a ps4 and a
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Dustin
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Ps4 was sent out for the hdmi port to be replaced but when
ps4 was sent out for the hdmi port to be replaced but when it came back im not getting any pictuce what could be causing it or whats wrong now. help please… read more
Expert
Expert
How do I connect my ps4 sound to my tv? I'm using a 32"
How do I connect my ps4 sound to my tv? I'm using a 32" Westinghouse LED TV. The picture is fine but there's no sound coming out.… read more
Aric
Aric
Hobbyist
Run A/V and repair business for over
161 satisfied customers
got a ps4 for xmas...having trouble installing. tv wont recognize
got a ps4 for xmas...having trouble installing. tv wont recognize hdmi connection but it does for the xbox...? please help!… read more
Aric
Aric
Hobbyist
Run A/V and repair business for over
161 satisfied customers
The PS4 is plugged in and plugged into TV but when we push
The PS4 is plugged in and plugged into TV but when we push the on button is blinks blue and does not go to white so we can continue. It was bought new and this is the first time it has been plugged in… read more
Md. Sadique
Md. Sadique
self employed
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Meet the Experts:

Aric

Aric

Hobbyist

161 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

104 satisfied customers

Over 20 years of experience installing and repairing electronics.

Dustin

Dustin

Repair Technician

65 satisfied customers

From The ColecoVision to PS3's and XBOX 360's I have been using and repairing game systems for many years! Worked in The US Army as A Network Switching Systems Operator/Controller

Ashik

Ashik

GameSystem Tech

57 satisfied customers

Experience with most of all Game Systems

Carl L

Carl L

Master Technician

37 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Nathan

Nathan

Customer Service

18 satisfied customers

Electronics technician for install, troubleshooting, and repairs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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