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Related Game Systems Questions
I'm having a problem with my ps4. It powers on but it says
Then it tells me to update file for reinstalling version 6.72 or later… read more
Bonifacio Gomez
Bonifacio Gomez
Technical course
523 satisfied customers
Last week or so my PS4 1 tb started to have really bad lag
Last week or so my PS4 1 tb started to have really bad lag and now the last couple of days it just turns off and it takes about 2 hours to turn back on. I bought this PS4 last November … read more
Expert
Expert
Well i just got the game system and when i tried starting it
Well i just got the game system and when i tried starting it up it says that the playstation can not start and there is something wrong with the system … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
1,681 satisfied customers
Playstation was working fine last night ,tried to turn it on
Playstation was working fine last night ,tried to turn it on today,and it wont come on,it says on the screen to download an update file but we do not know how to do that,,it also says on the TV screen… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
2,614 satisfied customers
I have gotten a error code and now my ps4 won't work now. It
i have gotten a error code and now my ps4 won't work now … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
2,614 satisfied customers
I turn on my playstation and it says"cannot start PS4,cannot
I turn on my playstation and it says"cannot start PS4,cannot access system storage" … read more
Tim
Tim
Bachelors in Information Technology
65 satisfied customers
Ps4 started black screening whil running games, Just started
Ps4 started black screening whil running games JA: How long has this been going on with your PlayStation? What have you tried so far? Customer: Just started tonight JA: Anything else you want the Game… read more
Expert
Expert
No maam its my playstation. I tried intializing and
No maam its my playstation JA: How long has this been going on with your PlayStation? What have you tried so far? Customer: I tried intializing and restoring defaults JA: Anything else you want the Ga… read more
Expert
Expert
Ive had an issue with my Playstation where my playstation
Ive had an issue with my Playstation where my playstation will freeze to the point where I had no other option but to un-plug it and then It would not start back up. I called playstation support and t… read more
Benjie
Benjie
Computer Hardware Engineer
3,063 satisfied customers
Sony: my PlayStation 4 is about 1 year old it says I need to
Sony: my PlayStation 4 is about 1 year old it says I need to update a file for reinstallation from version 5.5 3-0 1 or later I did that it didn't work I tried to hook it up directly to the internet a… read more
chris Moses
chris Moses
Electronic Equipment Specialist
Bachelors
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I can't get it to play. Unplugged it to set up xmas tree
unplugged it to set up xmas tree plug into different outlet .say I need update of 5.5 or later … read more
Mike Taylor
Mike Taylor
1,336 satisfied customers
We've reset the ps4 to factory because we couldn't download
We've reset the ps4 to factory because we couldn't download the new 5.55 update. And after doing so, we still cannot download the update … read more
Harry
Harry
2,803 satisfied customers
I have tried everything known to man to connect my PS4 to
i have tried everything known to man to connect my PS4 to the playstation network but it still doesn't connect even though my console connects to the wifi … read more
Harry
Harry
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Trying to download ARK, but have problems. It says can not
trying to download ARK, but have problems. JA: What's the brand and model of your product? Customer: It says can not download ark JA: What have you tried so far? Customer: ps4 JA: How long has this be… read more
jeffreybongers
jeffreybongers
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I am attempting to format a new hdd f my ps3.what web site
I am attempting to format a new hdd f my ps3.what web site do I need to down load the data from? … read more
Roger
Roger
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Vocational, Technical or Trade Scho
1,885 satisfied customers
I replaced the hdd on my PS4 downloaded the update file to a
I replaced the hdd on my PS4 downloaded the update file to a 32 gb flash drive trying to install the update file and keep getting a CE-30774-1 Error … read more
Josh
Josh
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Associate Degree
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I've tried to do the system download and it finally was
I've tried to do the system download and it finally was almost done but then I started getting a message that said that can't connect to PlayStation network. I checked all my connections and they were… read more
Dustin
Dustin
Repair Technician
65 satisfied customers
I have a PS4. just purchased the new call of duty game.
I have a PS4. just purchased the new call of duty game. noticed it took a boat load of space on the hard drive. I had a 500gig hard drive that was pretty much full. so I went to best buy and purchased… read more
Pete
Pete
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Bachelor's Degree
104 satisfied customers
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Meet the Experts:

Aric

Aric

Hobbyist

161 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

104 satisfied customers

Over 20 years of experience installing and repairing electronics.

Dustin

Dustin

Repair Technician

65 satisfied customers

From The ColecoVision to PS3's and XBOX 360's I have been using and repairing game systems for many years! Worked in The US Army as A Network Switching Systems Operator/Controller

Ashik

Ashik

GameSystem Tech

57 satisfied customers

Experience with most of all Game Systems

Carl L

Carl L

Master Technician

37 satisfied customers

Current Electronics Shop Owner and Master Technician in FL.

Nathan

Nathan

Customer Service

18 satisfied customers

Electronics technician for install, troubleshooting, and repairs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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