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MyPlayStation 4 will not let me sign into the network I
Hi myPlayStation 4 will not let me sign into the network I forgot my password ***** ID email that I have does not exist anymore … read more
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Bachelor's Degree
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My Grandson is locked out of his PS4 account. He has
My Grandson is locked out of his PS4 account. He has forgotten his password ***** tried to get in several times. We tried to reset password ***** you sent him a code to his email address which has the… read more
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I've been trying to use the same email and password on my
I've been trying to use the same email and password ***** my PS4 as I have on my PS3 to sign in to the network. My PS4 keeps telling me that can't use that password ***** it's someone else password. W… read more
Richard
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I just bought a PS4 Pro and I uploaded everything to the
Hey there, I just bought a PS4 Pro and I uploaded everything to the cloud from my old one. I had a few failed log in attempts on the new Pro and it locked me out for a bit. Can I get it unlocked today… read more
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My son forgot his password to sign into his account. PS4.
My son forgot his password ***** sign into his account … read more
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I got my son the Xbox one and my daughters boyfriend set it
I got my son the Xbox one and my daughters boyfriend set it up and I guess he put it under his email account and we don't know that and anyway it's all messed up and we can't get into it and I tried f… read more
Harry
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I hope so. There is a debit card that is on file that I
I hope so. There is a debit card that is on file that I don't have the information for anymore. It won't let me pass that screen so I can access my Wallet. … read more
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My son forgot the email and password on his ps4. No its an
My son forgot the email and password ***** his ps4 … read more
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I had a gmail account and forgot my password. I tried to
I had a gmail account and forgot my password. I tried to change the password ***** the PS4 and they sent the info on changing the password ***** I can not login. Is there a way on PS4 or on my PC to c… read more
Harry
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Trying to setup my xbox live after moving my system to
trying to setup my xbox live after moving my system to another room and I think I have the configuration login and passord stuff mixed up and now Im not sure what is right … read more
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I'm having problems with my card information with buying
Hi I'm having problems with my card information with buying things on my system can you please help… read more
Robert M.
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Trying to reset my ps4 password but forgot date of birth and
trying to reset my ps4 password ***** forgot date of birth and I don't want to lose all of my add on's.? … read more
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I would like to reset my password for the ps 4, I ve had my
I would like to reset my password ***** the ps 4 JA: What's the make/model of your device? How old is it? Customer: I ve had my ps4 1 year JA: How long has this been going on? What troubleshooting hav… read more
Russell H.
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I'm having trouble purchaseing a game. It says it has
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Dustin
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I need help logging in to my ps4 account I've got hacked.
I need help logging in to my ps4 account I've got hacked … read more
Michael Hannigan
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My ps4 will not let me make a payment on a game, 2 years,
my ps4 will not let me make a payment on a game JA: What's the make/model of your device? How old is it? Customer: 2 years JA: How long has this been going on? What troubleshooting have you tried? Cus… read more
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My son has a Ps4 and the E.ail address that is linked to it
Pearl, my son has a Ps4 and the E.ail address that is linked to it no longer excists (***@******.***) which keeps him from adding or anything. Question is, how do we change from the old e-mail to a ne… read more
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My grandson put a password ***** his x box 360 and now can't remember
My grandson put a password ***** his x box 360 and now can't remember it. He can not use the x box 360 at all.… read more
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Gameguy360

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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