Game Systems

Video Game Console Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

I need help with play station 4. Wel when we turn on the…

Customer Question
I need help with...

I need help with play station 4

Technician's Assistant: How long has this been going on with your PlayStation? What have you tried so far?

Wel when we turn on the system it keeps saying its updating and just restarting over and over we cant even get to the home page

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

Its my son erics ps4 and his gamer tag is BigSmoke75 and he cant remember his password

Submitted: 2 months ago.Category: Game Systems
Show More
Show Less
Ask Your Own Game Systems Question
Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 6 hours by:
5/27/2018
Electronics Technician: AL_KATRAZZ, Hobbyist replied 2 months ago
AL_KATRAZZ
AL_KATRAZZ, Hobbyist
Category: Game Systems
Satisfied Customers: 20
Experience: I have been rebuilding, repairing and modding video game systems for over 12 years.
Verified

hello I would like to try and help you with this issue.

Ask Your Own Game Systems Question
Customer reply replied 2 months ago
ok well what do you think?
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Gameguy360 Your Own Question
Gameguy360
Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
108 Satisfied Customers
Experience: 8 years radioshack, 2 years game crazy.

Gameguy360 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

53 satisfied customers

Career IT Professional & Director of Information Technology

Daniel

Daniel

Engineer

18 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

Technician

15 satisfied customers

I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

Aric

Hobbyist

160 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

97 satisfied customers

Over 16 years of experience installing and repairing electronics.

< Previous | Next >

Related Game Systems Questions
I bought my son a PS 4. He can talk with his friends at
I bought my son a PS 4. He can talk with his friends at using his head set but the system will not let him go online. He wants to play games on line. the system says parental controls or family manage… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I am the parent here. So, my son probably failed to do
I am the parent here. So, my son probably failed to do update. He does not have access to his fortnite game. Its the only game he plays. … read more
Pete
Pete
Engineer
Bachelor's Degree
97 satisfied customers
I let a friend used my account on his ps4 and we live
I let a friend used my account on his ps4 and we live together and when I log in to my account this morning. It says you were signed into PlayStation network on another ps4. It will take some time unt… read more
Expert-Repair
Expert-Repair
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
11 satisfied customers
I want to reset my ps4 system restrictions, it seems I
I want to reset my ps4 system restrictions, it seems I forgot it. … read more
Harry
Harry
2,176 satisfied customers
My PS4 controller will not connect. only blinks a blue
My PS4 controller will not connect. only blinks a blue signal. controller is fully charged. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I have sniper ghost warrior 3. And I can,t get on. it reads
I have sniper ghost warrior 3. And I can,t get on. it reads CE-34878-0 It try to up data but no go … read more
Pete
Pete
Engineer
Bachelor's Degree
97 satisfied customers
Can you help because I have a problem I can't play In my
Hi can you help because I have a problem I can't play In my account my games are Lacquered this is my account***@******.*** can you help me please… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I need a new password, 3 months old, 5 days when I play it
5 days when I play it will not show the curser it says Ihave to update my password … read more
Pete
Pete
Engineer
Bachelor's Degree
97 satisfied customers
Every time I try to sign in to play station network/account
every time I try to sign in to play station network/account management it says error … read more
Pete
Pete
Engineer
Bachelor's Degree
97 satisfied customers
After the ps4 update we are unable to get connected to the
after the ps4 update we are unable to get connected to the internet … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Have forgotten my password! Bought a new PS 4, new, i did
i did everything it told me to do to get a new password !every time it tells me it can,t help me . sorry new tablet … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
My son has a Ps4 and the E.ail address that is linked to it
Pearl, my son has a Ps4 and the E.ail address that is linked to it no longer excists (***@******.***) which keeps him from adding or anything. Question is, how do we change from the old e-mail to a ne… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
Some one on ps4 stole my account how can I retrieve my
Some one on ps4 stole my account how can I retrieve my account back … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
My playstation 4 keeps freezeing up on mafia 3 this is the
my playstation 4 keeps freezeing up on mafia 3 this is the third disc i have tryed … read more
Pete
Pete
Engineer
Bachelor's Degree
97 satisfied customers
I have been trying to sign in on my play station account. It
I have been trying to sign in on my play station account. … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
I accidently made a fake parent account email and forgot the
i accidently made a fake parent account email and forgot the password ***** it i need help to get my account to be able to connect to live again… read more
Pete
Pete
Engineer
Bachelor's Degree
97 satisfied customers
Good morning how are you my name is joselito how can I open
Good morning how are you my name is joselito how can I open my ps4 because he said my system i will connect my DUALSHOCK wireless controller using the USB CABLE and then press the PS button but i did … read more
Michael
Michael
Appliance Repair Technician
Bachelor's Degree
3,516 satisfied customers
bought a new xbox for my son. he went to transfer his profile
bought a new xbox for my son. he went to transfer his profile over and he says he deleted it my accident. Can it be restored?… read more
Sijad H.
Sijad H.
Aviatio Electricians Mate
Associate Degree
43 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x