Game Systems

Video Game Console Repair Questions? Ask a Technician ASAP

Ask an Expert,
Get an Answer ASAP!

I hope so. There is a debit card that is on file that I

Customer Question
I hope so. There...

I hope so. There is a debit card that is on file that I don't have the information for anymore. It won't let me pass that screen so I can access my Wallet.

Technician's Assistant: What device or product does this involve?

My PS$

Technician's Assistant: What's the brand and model of your product?

Hold on.

Technician's Assistant: What have you tried so far?

I tried to access the email associated with my account, but I don't have access to that email account anymore.

Submitted: 3 months ago.Category: Game Systems
Show More
Show Less
Ask Your Own Game Systems Question
Answered in 51 minutes by:
3/28/2018
Electronics Technician: Josh, Hobbyist replied 3 months ago
Josh
Josh, Hobbyist
Category: Game Systems
Satisfied Customers: 21,928
Experience: Helping others enjoy their games
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

Ask Your Own Game Systems Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an electronics technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Gameguy360 Your Own Question
Gameguy360
Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
108 Satisfied Customers
Experience: 8 years radioshack, 2 years game crazy.

Gameguy360 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here.

DianeDallas, TX

< Previous | Next >

Meet the Experts:

Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

53 satisfied customers

Game Console Repair Business Owner / CIS Degree

Daniel

Daniel

Engineer

18 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

Technician

15 satisfied customers

I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

Aric

Hobbyist

160 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

95 satisfied customers

Over 16 years of experience installing and repairing electronics.

< Previous | Next >

Related Game Systems Questions
How can I get a debit card removed from an account that I
How can I get a debit card removed from an account that I have forgotten the password ***** email too … read more
Pete
Pete
Engineer
Bachelor's Degree
95 satisfied customers
I forgot my password. I don't know it's an Xbox 1. Just
I forgot my password JA: Who makes your game system? Customer: I don't know it's an Xbox 1 JA: How long has this been going on with your XBox? What have you tried so far? Customer: Just today JA: Anyt… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I'm trying to add a debit/credit to my account and it will
I'm trying to add a debit/credit to my account and it will not except my debit card number but I just used my debit card today and it's working … read more
Josh
Josh
Hobbyist
21,928 satisfied customers
I'm trying to make a new PSN on my PlayStation and can't
I'm trying to make a new PSN on my PlayStation and can't remember my password ***** I send my email to u and u tell me the password ***** … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have an xbox account that I don't know the email or the
I have an xbox account that I don't know the email or the password ***** All I have to go on is the gamertag of the xbox account … read more
Harry
Harry
2,032 satisfied customers
I'm having problems with my card information with buying
Hi I'm having problems with my card information with buying things on my system can you please help… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I need to change my password someone has my info and is
i need to change my password someone has my info and is hacking my stuff … read more
Josh
Josh
Hobbyist
21,928 satisfied customers
Cant purchase a game from the playstation store keeps saying
cant purchase a game from the playstation store keeps saying my banking info is wrong … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I cant log in to playstation network need pass word,
I cant log in to playstation network need pass word … read more
Sean Feehan
Sean Feehan
IT Specialist & Admin Asst.
Associate Degree
57 satisfied customers
How can i get my pay pal off my ps4 ive ALMOAT EVERYTHING. 2
hi how can i get my pay pal off my ps4 ive ALMOAT EVERYTHING … read more
Josh
Josh
Hobbyist
21,928 satisfied customers
I'm having trouble purchaseing a game. It says it has
I'm having trouble purchaseing a game. It says it has problem with my debit number and I've tried with two different cards and have had the same problem. The cards work when I go to the store so I don… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
No electronic questions my system was banned because my
no electronic questions my system was banned because my grandmother reported unauthorized transaction on her bank statement that some had used her debit card to purchase 260.00nworth of games the bank… read more
Rusty
Rusty
Audio Video Technician
Associate Degree
2,070 satisfied customers
My ps4 will not let me make a payment on a game, 2 years,
my ps4 will not let me make a payment on a game JA: What's the make/model of your device? How old is it? Customer: 2 years JA: How long has this been going on? What troubleshooting have you tried? Cus… read more
Pete
Pete
Engineer
Bachelor's Degree
95 satisfied customers
Hi when I joined xbox live and created my gamertag ive used
Hi when I joined xbox live and created my gamertag i've used a non microsoft email. At that time you used to login with your gamertag and password. The email was just for notifications etc. I set my x… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
WHEN i FIRST BROUGHT MY PS3 PLAYER i MADE THE MISTAKE OF REGISTERING
WHEN i FIRST BROUGHT MY PS3 PLAYER i MADE THE MISTAKE OF REGISTERING IT IN AUSTRALIA AT MY OLD ADDRESS. I HAVE BEEN FOR THE PAST YEAR TRYING TO GET CREDIT & PURCHASE ITEMS DIRECTLY FROM THE PLAYSTATIO… read more
Roger
Roger
Low-Voltage Electronics Specialist
Vocational, Technical or Trade Scho
1,443 satisfied customers
hi! :) I am trying to access my sign in ID for the Call of
hi! :) I am trying to access my sign in ID for the Call of Duty username: RobotLazerTiger. I am using a different ps3 then I normally do... I brought the COD Black Ops disc with me, but I am not signe… read more
Keith Masters
Keith Masters
President, CEO
Vocational, Technical or Trade Scho
22 satisfied customers
Ok I want to know if you accidently delete your user account
Ok I want to know if you accidently delete your user account that has all of your game saved data, trophies, and bought games exc. I want to know how I get all that back or my money back because now e… read more
Eng. Andres
Eng. Andres
Bachelor\u0027s Degree
911 satisfied customers
ps3 store will not accept my debit card (error code 80023102).
ps3 store will not accept my debit card (error code 80023102). I use it all the time elsewhere without any problem, and have ample funds. Could it be because ps3 seems convinced that I live in the UK … read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
4 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x