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I just bought a ps4 and I’m trying to sign into an old

Customer Question
I just bought a...

I just bought a ps4 and I’m trying to sign into an old PlayStation network account from years ago, but i don’t remember my password

Technician's Assistant: How long has this been going on with your PlayStation? What have you tried so far?

Just right now.. and I tried typing in my birthday for the security question but it’s not working

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

Not that I can think of

Submitted: 3 months ago.Category: Game Systems
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Answered in 21 minutes by:
3/24/2018
Electronics Technician: Harry, Customer Service replied 3 months ago
Harry
Harry, Customer Service
Category: Game Systems
Satisfied Customers: 2,608
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Electronics Technician: Harry, Customer Service replied 3 months ago

Have you tried to reset the password?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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