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It's not my computer, I am having serious trouble connecting…

Customer Question
Hi! It's not my...

Hi! It's not my computer, I am having serious trouble connecting my xbox 360E to the internet after connecting to the network wirelessly.

Technician's Assistant: When did your game system stop powering on?

It works, it won't connect wirelessly. Im not awesome with technology but this shouldnt be out of my domain

Technician's Assistant: Have you tried resetting the AC adapter (unplugging it from the outlet and the console and waiting 2 minutes)?

I will

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

I live in apartments and had to add the device to my network. It connected and after I saw that I tested the connection, which was all green and successful but now I don't know what to do

Submitted: 4 months ago.Category: Game Systems
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Answered in 3 hours by:
3/20/2018
Electronics Technician: Richard, Customer Service replied 4 months ago
Richard
Richard, Customer Service
Category: Game Systems
Satisfied Customers: 47,275
Experience: Avid user and trouble shooter of Gaming Systems
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What is the error you are getting when it fails to connect?

Please let me know

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Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
108 Satisfied Customers
Experience: 8 years radioshack, 2 years game crazy.

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Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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