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I sent my ps3 to service center and it returned after a week…

Customer Question
I sent my ps3...

I sent my ps3 to service center and it returned after a week as planned. Now I cannot connect it. I plugged it into my amp, into the hdmi port named BD. I turned it on and heard 2 beeps when holding down the button. Go to BD on inputs and I cannot get the ps3 to start.

Technician's Assistant: When did your game system stop powering on?

It will power up, put in disc and then nothing. Have I hooked it up wrong?

Technician's Assistant: Have you tried resetting the AC adapter (unplugging it from the outlet and the console and waiting 2 minutes)?

No but will now

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

I dont play games, but I watch discs, movies and dvds.

Submitted: 4 months ago.Category: Game Systems
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Answered in 9 hours by:
3/18/2018
Electronics Technician: Harry, Customer Service replied 4 months ago
Harry
Harry, Customer Service
Category: Game Systems
Satisfied Customers: 2,596
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply. I've just logged in and saw your question waiting and I'm happy to assist you. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Customer reply replied 4 months ago
I still need some help to setup this ps3.
Electronics Technician: Harry, Customer Service replied 4 months ago

Have you contacted the service center?

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Customer reply replied 4 months ago
Forget it. I will call service center.
Electronics Technician: Harry, Customer Service replied 4 months ago

OK thank you

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Customer reply replied 4 months ago
Please send refund as stated.
Customer reply replied 4 months ago
Just answer stated a refund would be possible as your response hasn’t helped.
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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