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My son downloaded the entire black ops 4 update and when it
My son downloaded the entire black ops 4 update and when it was completed he tried to play and it made him start the download all over again. It takes hours to download. Is there a reason why it would… read more
Harry
Harry
Customer Service
3,034 satisfied customers
Every time I join a party or try to play a game it keeps
Hello every time I join a party or try to play a game it keeps saying that PlayStation network took me out … read more
Harry
Harry
Customer Service
3,034 satisfied customers
My playstation was working fine until the last update which
My playstation was working fine until the last update which I believe is 5.55 after that my playstation said that the Installment update was corrupt so now I can't sign in to my PSN account And the ej… read more
Harry
Harry
Customer Service
3,034 satisfied customers
I have a DVD stuck in the playstation 3 and it will not come
I have a DVD stuck in the playstation 3 and it will not come out again nor play … read more
Pete
Pete
Engineer
Bachelor's Degree
98 satisfied customers
I need help. I got blocked on my PlayStation for cancelling
Hello I need help. I got blocked on my PlayStation for cancelling a payment. I bought a PlayStation card to pay the bill but they will not let me log on. What do I do? … read more
Harry
Harry
Customer Service
3,034 satisfied customers
I have a question about something I purchase for my
Hello I have a question about something I purchase for my Playstation 4 and it's not working this morning if anyone can help the help hotline is not on at this time so I was texting … read more
Harry
Harry
Customer Service
3,034 satisfied customers
U guys can help with last of us on the playstation 3 too
u guys can help with last of us on the playstation 3 too right … read more
Dustin
Dustin
Support Technician
2,892 satisfied customers
playstation 3 wont read any games or movies it told me to contact
playstation 3 wont read any games or movies it told me to contact technical support error code 80010514 any ideas?… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,281 satisfied customers
I have a PlayStation 3 thats ps2 backwards compatible. I have
I have a PlayStation 3 that's ps2 backwards compatible. I have 2 user profiles on it. Started having a problem when playing Mass Effect 3: the game would freeze and I would have to do a hard reset. I … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
How do I start playing a game with disk already in the Sony
How do I start playing a game with disk already in the Sony Playstation 3? Thank you '? Dear Sir, I know you are hopefully answering my question. Unfortunately the most I would be able to pay you for … read more
Steve G.
Steve G.
Engineer
107 satisfied customers
I just bought a ps3 off my buddy he had reset it and now when
I just bought a ps3 off my buddy he had reset it and now when I plug in the hdmi cord nothing is on the screen but I can hear it. A couple of people told me there is a pattern of buttons to push that … read more
Aric
Aric
Hobbyist
Run A/V and repair business for over
160 satisfied customers
My Playstation 3 is plugged in and the red light is on. However,
My Playstation 3 is plugged in and the red light is on. However, when I press the power button, the green light turns on for several seconds before turning red again and shutting off. It's almost as i… read more
scoeas1982
scoeas1982
64 satisfied customers
I have a PS3 that just stopped working today the PS3 comes
I have a PS3 that just stopped working today the PS3 comes on and sounds like th edisc is loading but it isn't showing up on screen. When I try to cut it off it wont cut off could you please tell me w… read more
askme1
askme1
President, CEO
Vocational, Technical or Trade Scho
83 satisfied customers
My playstation is telling me there are discrepancies between
My playstation is telling me there are discrepancies between the creator of the saved files and the creator of the trophy saves. It tells me to quit the game and restart in order to collect trophies. … read more
Aric
Aric
Hobbyist
Run A/V and repair business for over
160 satisfied customers
ps3 60gb broke with ylod got repaires once after few weeks
ps3 60gb broke with ylod got repaires once after few weeks ylod come back again can you repaire it permanent? also have a game inside how to take it out? at the moment using ps3 slim want to buy a fil… read more
Gameguy360
Gameguy360
Retail
High School or GED
108 satisfied customers
my playstation 3 wont turn on playing a game just turned off
my playstation 3 wont turn on playing a game just turned off and now it will not start again just goes green light 2 seconds then yellowish back to flashing red… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
2,198 satisfied customers
Hey, my playstation 3 slim the last couple of days has been
Hey, my playstation 3 slim the last couple of days has been turning on then it sounds like the game is coming out and it doesn't...but it doesn't allow me to play the game?? whats wrong?… read more
Anthony F.
Anthony F.
Owner
High School or GED
11 satisfied customers
I have a playstation 3, the original version that was used
I have a playstation 3, the original version that was used when the PS3 first was released onto the US market. I turned on the PS3 and was about to play a game, the game loaded and the PS3 shut itself… read more
Anthony F.
Anthony F.
Owner
High School or GED
11 satisfied customers
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Meet the Experts:

Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

53 satisfied customers

Career IT Professional & Director of Information Technology

Daniel

Daniel

Engineer

18 satisfied customers

BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

Technician

15 satisfied customers

I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

Aric

Hobbyist

160 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

98 satisfied customers

Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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