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I tried logging on to play II and was told that I was

Customer Question
I tried logging on...

I tried logging on to play COD II and was told that I was suspended until I pay my account. I thought my renewal was into 2018.

Technician's Assistant: What exactly are you having trouble accessing?

Xbox live 360

Technician's Assistant: How long has this been going on with your XBox? What have you tried so far?

I just tried logging on and was totally surprized when the message came up on screen.

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

Yes. I bought an Xbox One console and I tried registering with my Xbox 360 account and couldn't get it to go. I wanted to have the same login for the Xbox 360 as the Xbox One. Any reason why I can't do that??

Submitted: 1 month ago.Category: Game Systems
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Answered in 1 minute by:
12/28/2017
Electronics Technician: Josh, Hobbyist replied 1 month ago
Josh
Josh, Hobbyist
Category: Game Systems
Satisfied Customers: 21,526
Experience: Helping others enjoy their games
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Gameguy360
Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
108 Satisfied Customers
Experience: 8 years radioshack, 2 years game crazy.

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Gameguy360

Gameguy360

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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