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I bought a pack on nhl 18 and it won’t give it too me it…

Customer Question
I bought a pack...

I bought a pack on nhl 18 and it won’t give it too me it says contact Microsoft support

Technician's Assistant: What Microsoft model do you have? And the Operating System (OS)?

Xbox one

Technician's Assistant: How long has this been going on with your XBox? What have you tried so far?

All day today

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

No that’s all

Submitted: 7 months ago.Category: Game Systems
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Answered in 5 hours by:
12/26/2017
Electronics Technician: Harry, Customer Service replied 7 months ago
Harry
Harry, Customer Service
Category: Game Systems
Satisfied Customers: 2,828
Experience: IT at Justanswer
Verified

Hi and welcome to JustAnswer! Before we get started, it looks like you may be trying to reach another company. JustAnswer is a question and answer site and not affiliated with the company you are trying to reach. I am a certified technician and if you'd like to continue on JustAnswer, I will try my best to help you with your question. Otherwise, if you came here by mistake, let me know and the Customer Care team will reach out to you.

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Gameguy360
Gameguy360
Gameguy360, Retail
Category: Game Systems
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Experience: 8 years radioshack, 2 years game crazy.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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