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I can't connect my to my wifi to my PlayStation 4 i called…

Customer Question
My name is***** can't...

My name is***** can't connect my to my wifi to my PlayStation 4 i called spectrum to see if they could help me the told me to call PlayStation so i can get a port number so they can try to help me connect it please

Technician's Assistant: How are you connecting your game system to the router: wirelessly or by network cable?

Network cable

Technician's Assistant: Are other devices (computer, phone, etc.) connecting to the router?

Phone is

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

No nothing else

Submitted: 6 months ago.Category: Game Systems
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Customer reply replied 6 months ago
Still waiting on my info
Answered in 2 hours by:
12/24/2017
Electronics Technician: Harry, Customer Service replied 6 months ago
Harry
Harry, Customer Service
Category: Game Systems
Satisfied Customers: 2,619
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Gameguy360
Gameguy360, Retail
Category: Game Systems
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Experience: 8 years radioshack, 2 years game crazy.

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Gameguy360

Gameguy360

Retail

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8 years radioshack, 2 years game crazy.

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Game Console Repair Business Owner / CIS Degree

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Daniel

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

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Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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