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I'm having problems with my playstation 4. Yesterday
I'm having problems with my playstation 4 JA: When did your game system stop powering on? Customer: Yesterday JA: Have you tried resetting the AC adapter (unplugging it from the outlet and the console… read more
Pete
Pete
Engineer
Bachelor's Degree
98 satisfied customers
I recently purchased madden 19 for my PlayStation but when I
Hi I recently purchased madden 19 for my PlayStation but when I try to download it the PlayStation says the data is corrupted and it needs to be redone but it has said the same message every time we h… read more
Expert
Expert
My PlayStation is not reading my seagate storage device. It
My PlayStation is not reading my seagate storage device. It was working fine and suddenly froze. When I restarted the PlayStation, it would not read it. Still getting power as the light on the seagate… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
8,602 satisfied customers
We tried to sign up for PlayStation cue but inadvertently
We tried to sign up for PlayStation cue but inadvertently entered an incorrect email address. Can you help correct this and complete our subscription, please? … read more
Harry
Harry
Customer Service
3,024 satisfied customers
I have tried everything known to man to connect my PS4 to
i have tried everything known to man to connect my PS4 to the playstation network but it still doesn't connect even though my console connects to the wifi … read more
Harry
Harry
Customer Service
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I need help. I got blocked on my PlayStation for cancelling
Hello I need help. I got blocked on my PlayStation for cancelling a payment. I bought a PlayStation card to pay the bill but they will not let me log on. What do I do? … read more
Harry
Harry
Customer Service
3,024 satisfied customers
I have a question about something I purchase for my
Hello I have a question about something I purchase for my Playstation 4 and it's not working this morning if anyone can help the help hotline is not on at this time so I was texting … read more
Harry
Harry
Customer Service
3,024 satisfied customers
My 12 year old a ps3 I have a 4 and have not been on the 3
Im Giving my 12 year old a ps3 I have a 4 and have not been on the 3 for almost 3 years. It will not activate because it says that there are already 2 activated and i don't have any idea who it is … read more
Harry
Harry
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How do I find my activation code. I don't know how to check
I need the activationcode in order to use my Playstation app. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
5,922 satisfied customers
I want to use playstation vue using the activation code i am
i want to use playstation vue using the activation code i am supposed to enter but cannot find any where at the site to do so. … read more
Pete
Pete
Engineer
Bachelor's Degree
98 satisfied customers
Just signed up for playstation vue and when i changed zip
just signed up for playstation vue and when i changed zip code to my zip code it says it is not available and to contact customer support … read more
Pete
Pete
Engineer
Bachelor's Degree
98 satisfied customers
I need help with switching primary playstations.I would
I need help with switching primary playstations.I would prefer to have a conversation over the phone with a technician if is possible thanks!!… read more
John
John
Bachelor's Degree
5,525 satisfied customers
i have ps3 soucom4 when i try to play it says that my game
i have ps3 soucom4 when i try to play it says that my game data is incompatible with this version of the game… read more
askme1
askme1
President, CEO
Vocational, Technical or Trade Scho
83 satisfied customers
how do i change e-mail settings to log on to the playstation
how do i change e-mail settings to log on to the playstation network? i havent been on line for some time and the yahoo account i had hasnt been active for some time,nor do i have a clue what the pass… read more
Joe
Joe
Owner Kingsland Auto & Marine Services
Vocational, Technical or Trade Scho
3,767 satisfied customers
I have a wired connection and my playstation 3 connects to
I have a wired connection and my playstation 3 connects to the playstation network for a minute and then times out....any ideas… read more
Ashik
Ashik
Master's Degree
1,091 satisfied customers
My playstation is telling me there are discrepancies between
My playstation is telling me there are discrepancies between the creator of the saved files and the creator of the trophy saves. It tells me to quit the game and restart in order to collect trophies. … read more
Aric
Aric
Hobbyist
Run A/V and repair business for over
160 satisfied customers
I ordered a Play station from a John Hess and did receive the
I ordered a Play station from a John Hess and did receive the playstation, but nothing that goes with it..no controller or connectors. nothing! I tried looking him up from his return address on the pa… read more
Shaheen
Shaheen
Chief Technical Officer
High School or GED
558 satisfied customers
I use PS3 to watch dvds and to stream movies with netflix
I use PS3 to watch dvd's and to stream movies with netflix online. My son had set up his playstation account on the PS3 when we originally got it to get games from the playstation network. I can't get… read more
Daniel
Daniel
Engineer
Bachelor's Degree
18 satisfied customers
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Meet the Experts:

Gameguy360

Gameguy360

Retail

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8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

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Career IT Professional & Director of Information Technology

Daniel

Daniel

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

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I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

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Hobbyist

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15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

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107 satisfied customers

Vice President of an electronics repair company.

Pete

Pete

Engineer

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Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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