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Well it's saying connect a usb storage device that contains
Well it's saying connect a usb storage device that contains and update file for reinstall for version 5.55 and also says you can download the update file for reinstall from PlayStation.com … read more
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On thursday I played everything was normal.. I turn on my
hello. So on thursday I played everything was normal.. I turn on my system saturday and the screen pops up that says safe mode and directs me to a screen saying ps4 cannot start and to download the so… read more
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My ps4 is not letting me choose the account i want to play
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We've reset the ps4 to factory because we couldn't download
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My PS4 is connected to internet but it won't connect to the
My PS4 is connected to internet but it won't connect to the PSN. I keep telling it to login and then it just gives me a message saying I need to login. What do I do?… read more
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My ps4 will not recognize any of my game disks. they are not
my ps4 will not recognize any of my game disks. they are not dirty or defective. it did everything right for a number of months but now it wont even recognize the game disks of games I have already pl… read more
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Russell H.
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trying to setup my xbox live after moving my system to another room and I think I have the configuration login and passord stuff mixed up and now Im not sure what is right … read more
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Cant connect to an ethernet cable on my ps4. talked to my
cant connect to an ethernet cable on my ps4. talked to my internet provider and theysaid all was good on their end that i should ask sony about checking to see if my port was open or closed? … read more
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I have two playstations, one that stays home and one that I
hi, I have two playstations, one that stays home and one that I travel with, but I let my cousin use a few weeks ago that had a game download on it that I bought on my home system and its not download… read more
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I'm interested in purchasing PS4. And thinking between PS4
Hello, I'm interested in purchasing PS4. And thinking between PS4 Slim and PS4 Pro. I know that PS4 Pro mostly for those who have 4k TV. I don't have one. I have only HD 40' Is there some benefits in … read more
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After the ps4 update we are unable to get connected to the
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Won't let me play call of duty infinite warfare on my new
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I just got a new ps4 I had one before but it was damaged
I just got a new ps4 I had one before but it was damaged beyond repair so I downloaded all my old stuff from psn but I cant play any of the games I downloaded. it says I need to activate it as my prim… read more
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If we already own a ps4 what do we need to purchase for the
if we already own a ps4 what do we need to purchase for the ps4 VR … read more
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How do I connect my ps4 sound to my tv? I'm using a 32"
How do I connect my ps4 sound to my tv? I'm using a 32" Westinghouse LED TV. The picture is fine but there's no sound coming out.… read more
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got a ps4 for xmas...having trouble installing. tv wont recognize
got a ps4 for xmas...having trouble installing. tv wont recognize hdmi connection but it does for the xbox...? please help!… read more
Aric
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The PS4 is plugged in and plugged into TV but when we push
The PS4 is plugged in and plugged into TV but when we push the on button is blinks blue and does not go to white so we can continue. It was bought new and this is the first time it has been plugged in… read more
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Meet the Experts:

Gameguy360

Gameguy360

Retail

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8 years radioshack, 2 years game crazy.

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jjjjm2011

jjjjm2011

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Aric

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Steve G.

Steve G.

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Pete

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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