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New play station 4 and we get the error code wc-40382-7 when…

Customer Question
New play station 4...

New play station 4 and we get the error code wc-40382-7 when trying top order games

Technician's Assistant: How long has this been going on with your PlayStation? What have you tried so far?

We have loaded 3 different valid credit cards

Technician's Assistant: Anything else you want the Game Expert to know before I connect you?

How do we correct we get the message

Submitted: 5 months ago.Category: Game Systems
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Answered in 12 hours by:
12/19/2017
Electronics Technician: Harry, Customer Service replied 5 months ago
Harry
Harry, Customer Service
Category: Game Systems
Satisfied Customers: 2,048
Experience: IT at Justanswer
Verified

Hello:

Welcome to JustAnswer! My name is ***** ***** I am happy to be assisting you today. My sincerest apologies that it look so long for someone to reply, we're a bit behind with the holidays coming upon us. Before we begin, can you please let me know if you still need help with your question? Just use the reply box to let me know.

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Gameguy360
Gameguy360
Gameguy360, Retail
Category: Game Systems
Satisfied Customers: 108
108 Satisfied Customers
Experience: 8 years radioshack, 2 years game crazy.

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Gameguy360

Gameguy360

Retail

108 satisfied customers

8 years radioshack, 2 years game crazy.

Mr. Clark

Mr. Clark

Electronics Engineer

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Game Console Repair Business Owner / CIS Degree

Daniel

Daniel

Engineer

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BSEE (Electrical Engineer), 10+ years electronic design experience ,chip, board, component expert

jjjjm2011

jjjjm2011

Technician

15 satisfied customers

I have an AA in Electronic Systems Technology and have worked in the electronic field with the USAF for 8 years.

Aric

Aric

Hobbyist

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15+ years in the field. Owner of AV Installation, OEM and Repair company

Steve G.

Steve G.

Engineer

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Vice President of an electronics repair company.

Pete

Pete

Engineer

93 satisfied customers

Over 16 years of experience installing and repairing electronics.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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